LabrandaTarga Club Aqua Parc
8 top things to know
Check availability
Prices are currently typical for your trip.Location summary
Google review summary
People often mention
Photos
About this hotel
In the residential Targa neighborhood, this informal, all-inclusive hotel is 8 km from the Majorelle Garden and 10 km from Jemaa El Fna, a bustling square in the city center.
Popular amenities
- Pool
- Spa
- All inclusive available
- Wi-Fifree
Web results
More boutique hotels
Similar to LabrandaTarga Club Aqua Parc
Vacation rentals nearby
FindHotel.net
Bluepillow.com
Bluepillow.com
Bluepillow.com
Bluepillow.com
FindHotel.netPopular hotels in Marrakesh
AdsHotels in Marrakesh
- Your visits to other websites and apps.
- Your approximate location
- Information you gave to the advertiser, which the advertiser provided to Google.
Google review summary
Ratings by traveler type
Families3.2/5Rooms 2.5- Some guests noted the rooms could be quieter & beds could be improved
- Guests liked the large rooms, though some commented maintenance could be improved
- Some guests mentioned the bathrooms could be improved
Location 2.9Service 3.5- Guests appreciated the friendly, professional staff
- Guests spoke highly of the reception staff
Couples3.8/5Rooms 2.8- Some guests noted the rooms could be quieter
Location 2.8Service 3.7- Guests appreciated the friendly, professional staff
- Guests enjoyed the pool
Solo3.5/5Rooms 2.2Location 2.7Service 3.8- Guests appreciated the friendly staff
Reviews
People often mention
Laura Mcevoy3 months ago on 
GoogleDear Laura,
Thank you for sharing your feedback on Labranda Marrakech. We are sorry to learn that your experience with us did not meet your expectations. Please accept our deepest apologies for all inconvenience we may have caused to you.
At Labranda hotels, we take pride in ensuring our customer's satisfaction and we are in constant pursuit of excellence. We deeply value our guests and we are committed to providing you with the highest level of service. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Your remarks have already been shared with the Management team and the necessary corrective measures have been taken in order to avoid such shortcomings in the future.
We sincerely hope your last experience with us will not prevent you from trusting us again and we look forward to welcome you at Labranda Marrakech in the future.
Kind regards,
S A5 months ago on GoogleThe food was also amazing, not a huge variety but it was great nonetheless.
Dear guest,
Thank you for your kind words, We really appreciate you taking the time out to share your experience. We count ourselves lucky for customers like you.
We are looking forward to welcoming you back to our property, the labranda Marrakech hotel.
Kind regards
Hamdan Yaseen5 months ago on Google
Itz_Jack_4912 months ago on GoogleDear guest,
We would like to take this opportunity and thank you for choosing Labranda upon your recent visit to Marrakech. We deeply apologize for any inconvenience we may have caused to you and we assure you that here at Labranda , we take pride in ensuring our customer's satisfaction and we are in constant pursuit of guest satisfaction and exceeding their expectation. We deeply value our guests and we are committed to providing you with the highest level of service. We sincerely hope to welcome you again in the next future. Warm regards,
Maryam Khana month ago on GoogleWe had 2 rooms. My parents room was very clean in all aspects as the bed sheets …
We had 2 rooms. My parents room was very clean in all aspects as the bed sheets were changed, and done properly. The toilet was also the same. However, I could not say the same for my room. On arrival, our room was not what we booked, we asked for a double size bed and a single bed for 3 persons but only had a double size bed. After asking numerous times at the reception, they finally fixed their mistake. Furthermore, the bed sheets weren't changed and the toilet was filthy. To improve, the rooms should be consistently clean and well prepared for guests.
The entertainment is fairly repetitive as the kids mini disco occupies most of the time, with the odd occasion show casing Morrocan culture. This hotel is perfect for Moroccan natives and French nationals. However, they overlook or pay little attention to other cultures and aren't very mindful of people who speak other languages. To improve, the hotel should work to be more inclusive of other nationalities and pay them with the same respect and attention
The dining experience was mixed. There was a wide variety of food which is perfect for big families of all ages. The food was not only delicious but presentable also. The waiting staff have no hospitality skills and were often quite impolite and rude. Whereas, the chefs were mostly quite kind, hospitable, and immersed in conversation whenever I entered the room. I would like to give a special thanks to Hicham, Amin and Moncef from the pasta/pizza section for always greeting me with a smile and for making me feel welcome. I wish more staff could be like them.
The pools were perfect and suitable for all ages. The waterslides for me personally was the best feature. The WiFi was fairly good with the off occasion of not functioning in all areas of the hotel. The AC is fairly decent but there needs to be one in the reception area and the dining hall.
To conclude, this hotel is good and quite family friendly. With the improvements suggested it could quite easily be a 5 star hotel. Hope to visit again someday soon.
Dear Maryam,
We would like to take this opportunity and thank you for choosing Labranda upon your recent visit to Marrakech. We deeply apologize for any inconvenience we may have caused to you and we assure you that here at Labranda , we take pride in ensuring our customer's satisfaction and we are in constant pursuit of guest satisfaction and exceeding their expectation. We deeply value our guests and we are committed to providing you with the highest level of service. We sincerely hope to welcome you again in the next future. Warm regards,
Linda Jaques3 months ago on Google2/ the entertainment was shocking as it was all in French and we are English! All the English was complaining about this! However the animation team were lovely and I would highly praise them especially Zak!
3/ The food was not nice and I lived on salad and bread!
4/ The staff who served the pasta and pizza to my kids was very arrogant! We found if you wasn't French they totally dissed you!
5/ The guy who did the meeting point went above and beyond to help us with everything to do with the trips etc. Very polite and always smiling!
6/ Hotel was lovely and clean and the aircon in the rooms was fantastic and a lifesaver!
7/ I would not recommend this hotel to friends and family
8/ The staff in the sports bar were very friendly too!
9/ Adult pool around the back was full of kids and towards the end of our holiday the pool wasn't clean at all. There was grass, leaves , flies, peoples hair all in the pool and didn't seem to have chlorine in at all.
10/ There needs to be a more structured way in the restaurant as it was like a free for all and the amount of food that was getting taken out by Muslims was unreal! Plates and bagfulls! The juice machines were always broken or not filled!! This is the only all inclusive hotel I know that doesn't serve ice cream or ice lollies especially in such a hot place!
We thank you for sharing your comments regarding your recent stay with us and regret that your experience with us did not meet your expectations. Please accept our sincere apologies for any inconvenience.
Rest assured that your satisfaction is our priority and that all necessary measures will be taken to improve our quality of service and our services in order to best satisfy our customers.
We hope that this negative perception will not prevent you from trusting us again and that we will have the opportunity to welcome you again.
Looking forward to welcoming you again to our 4 star club
Cordial greetings.
Robert Hill3 weeks ago on Googleall week. I had to get up and ask for a music request, which the entertainment team obliged with a smile.
Dear Mr Hill,
Thank you for taking the time to tell us about your experience at our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At our hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
As you mentioned it before, there are many comments on Tripadvisor about us and people seemed to be mostly satisfied.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
S S3 months ago on GoogleHowever, most of the stuff are really rude and non professional... Especially at the food court (more specifically those at the Pizza place) …
However, most of the stuff are really rude and non professional... Especially at the food court (more specifically those at the Pizza place)
It's a shame that a lot of customers had troubles with em during our stay and the management didn't react !
We would like to thank you for choosing our hotel upon your recent visit to Marrakech.
We are sorry to learn that your experience with us did not meet your expectations. Please accept our deepest apologies for all inconvenience we may have caused to you.
We also would like to inform you that your remarks have already been shared with the Management team and the necessary corrective measures have been taken in order to avoid such shortcomings in the future.
We sincerely hope your last experience with us will not prevent you from trusting us again and we look forward to welcome you at club in Marrakech in the future.
Best regards.
Mohammed Miah4 months ago on GoogleP.s been told they will soon do a refurbishment to the hotel.
John woods5 days ago on GoogleWe were also not paid back our deposit on towels. The reception seemed to think it was funny when we complained. Still £50 down. A con.
Dear Mr Woods,
Thank you for taking the time to tell us about your experience at our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At our hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. As you mentioned it before, there are many comments on Tripadvisor about us and people seemed to be mostly satisfied. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
mahanoor Lodhi2 months ago on GoogleSecondly the food in this hotel is absolutely rubbish, it has no taste what’s so ever. On our stay here we had to order food every day for the 12 nights that we had stayed. The food was bland and had no taste whatsoever, so if anyone is thinking of going all inclusive I suggest you do not as it is a complete waste of money!
Within the hotel you can arrange taxis through Mustafa who was very helpful during our stay. I can say he was the only person who knew how to speak English and his service was amazing!
On another note, if you collect water from the wrong bar the staff would take the water bottles out your hand and refuse to give you water in 45 degrees heat!
If your thinking of coming To this hotel I suggest you do not it is a complete waste of money. No one knows how to speak English , if you know how to speak French then they will only help. The rooms are not as what they look like online, the AC hardly works, there is no shisha lounge within the hotel. I suggest everyone save their money and book else where as this hotel is just rubbish.
Patrycja Jabłońska3 months ago on GoogleDear Patrycia,
We would like to thank you for taking the time to put your comments on Google business page regarding your holiday experience at our hotel. please note that the drinks machines are all operational and working without any problem, they stop them for cleaning and disinfection several times a day due to the high occupancy. Same reason for our restaurant that is opened until 3.00pm and closed to be cleaned, disinfected and to be ready for the set up of new service
We are truly sorry to read that your experience at our hotel had not meet your expectations. Indeed, our Club provides a bunch of activities for children and adults, this is why you have a lot of our Great guests that come to our resorts with their family.
We take note of every of your comments in order to improve ourselves.
We appreciate your constructive feedback and hope that we will have the opportunity to restore your faith in our company by welcoming you to another resort in the not too distant future.
Kind regards,
Maria McFarlane2 months ago on GoogleI must mention Bob- great guy, went out of his way to facilitate a trip to McDonalds. Thank you
Dear Mrs McFarlane,
We would like to take this opportunity and thank you for choosing Labranda upon your recent visit to Marrakech. We deeply apologize for any inconvenience we may have caused to you and we assure you that here at Labranda , we take pride in ensuring our customer's satisfaction and we are in constant pursuit of guest satisfaction and exceeding their expectation. We deeply value our guests and we are committed to providing you with the highest level of service. We sincerely hope to welcome you again in the next future. Warm regards,
Kelly Mchugha month ago on GoogleDear Kelly,
Thank you for taking the time to share your review with our community through your kind vote.
We are looking forward to welcoming you back to our property, the labranda Marrakech hotel.
Kind regards
Charlene Renniea month ago on GoogleDear Charlene,
Thank you for taking the time to share your review with our community through your kind vote. We are looking forward to welcoming you back to our property, the labranda Marrakech hotel. Kind regards
Amy Midgley7 months ago on GoogleFree shuttle bus twice a day to New/Old Town Marrakech.
If you wonder out of the hotel, please go feed the street dogs :)
(Translated by Google) Dear Customer,
Thank you very much for your comment following your stay at Labranda Rose.
We are delighted to read that your time with us was a success.
Hoping to see you again soon,
(Original)
Cher Client,
Merci infiniment pour votre commentaire laissé suite à votre séjour à Labranda Rose.
Nous sommes ravis de lire que votre moment chez nous était un succès.
En espérant vous revoir vite,
Natasha Jones5 months ago on Google
moee sufian5 months ago on Google
Mia A4 months ago on Googlehi Madam,
Thank you for your kind words, We really appreciate you taking the time out to share your experience. We count ourselves lucky for customers like you.
We are looking forward to welcoming you back to our property, the labranda Marrakech hotel.
Kind regards
ANDREW Gibbons4 months ago on Google1. There is fruit available …
1. There is fruit available
2. Food does change, if you can't find anything to eat you are too fussy.
All in all i found this hotel to be okay, i have stopped in better and stopped in a lot worse. Considering what you get from a Premier Inn or Holiday Inn Express for £100 per night.
My only disappointment was the poor, sorry extremely poor choice of drinks available. Having to have your drinks served indoors in a plastic eye bath of a cup......day and night.
Understand completely why they use plastic cups for outside use but please buy better quality ones.
Pool bar not open as advertised so walk to the only bar in the main part of hotel which meant changing from pool wear.
The trips are fantastic value
1. WATERFALLS OF OUZOUD, long day but great to see the country. 700 steps to walk down and then back up stopping halfway for lunch. Well worth it.
2.MAJORELLE GARDENS, fantastic. Never knew Yves St Laurent lived in Marrakech, followed by horse drawn carriage ride around the Medina
3.EVENING MEAL, TOUR OF SOUKS and HORSE DRAWN CARRIAGE RIDE, wow wow WOW. Picked up at 7.30 got back to hotel at 00.20. Food and entertainment amazing. A must
Sum up......Hotel ok, staff good, food ok. NOT the best but it didn't cost as much as some hotels I've stopped in. Would i stay again? Yes!
Soukaina Louafi5 months ago on Google
paula L5 months ago on Google
Steven Horsey5 months ago on Google
leanne Hughes6 months ago on GoogleDear Leanne,
Please do not hesitate to get in touch with our reservation service, team will assist you with the required information asap
Kind regards
Reservations.TargaClub@labranda.com
Midprod Graphicsa year ago on GoogleI would highly recommend this place
Thank you so much for your wonderful review.
We are so glad that you loved the service as well as the gastronomy.
Looking forward to welcoming you back at Labranda.
Sincerely,
Mukid Miah7 months ago on Google(Translated by Google) Dear Customer,
Thank you very much for your comment following your stay at Labranda Rose.
We are delighted to read that your time with us was a success.
Hoping to see you again soon,
(Original)
Cher Client,
Merci infiniment pour votre commentaire laissé suite à votre séjour à Labranda Rose.
Nous sommes ravis de lire que votre moment chez nous était un succès.
En espérant vous revoir vite,
Danny Radley6 months ago on GoogleNo morrocan or a la cart restaurant open, my son was refused childrens food as …
No morrocan or a la cart restaurant open, my son was refused childrens food as he was to tall even thou he had child colour band.
Some of the staff can be rude, no food available all day as suggest in love holiday and no golf or cafe and food sometimes runs out.
Book meeting at 10:30 to speak to manager but he refused to see us.
Lot of people complaining reviews on other websites like TripAdvisor seem to be false read them carefully.
Dear Danny,
We would like to thank you for sharing your opinion further to your recent stay with us.
Please be assured that our teams are always at the disposal of the guests and assist them to change the room if it is not convenient for them.. as per the hotel occupancy.
I would recommend you to contact us with the reservation number in order to double check what type of room you stayed in and to check if it is the room type you paid for.. so we can investigate and do the necessary
We do take care of guests should they need any extra assistance at check out and would like to apologize for this experience you are describing.
As such we remain at your disposal should you require any further help and hope to regain your trust in the future as a valuable Labranda guest.
Kind regards,
Reservations.TargaClub@labranda.com
Queen 36 months ago on GoogleThank you very much for your comment following your stay at Labranda Targa.
We are delighted to read that your time with us was a success.
Hoping to see you again soon,
Gaurav Srivastava7 months ago on GoogleThank you very much for your comment following your stay at Labranda .
We are delighted to read that your time with us was a success.
Hoping to see you again soon,
georgiepops116 months ago on GoogleThank you very much for your comment following your stay at Labranda Targa.
We are delighted to read that your time with us was a success.
Hoping to see you again soon,
Dan Mcg4 months ago on GoogleDear Guest
Thank you for your kind words, We really appreciate you taking the time out to share your experience. We count ourselves lucky for customers like you.
We are looking forward to welcoming you back to our property, the labranda Marrakech hotel.
Kind regards
최석영4 months ago on GoogleHi,
Thank you so much for taking the time to leave us a rating. We look forward to seeing you again soon.
maria kharchafi3 months ago on Google(Translated by Google) Hello Mrs Kharchafi,
Thank you for this positive review. We hope to be able to welcome you to our hotel.
(Original)
Bonjour Madame Kharchafi,
Nous vous remercions pour cet avis positif. Nous espérons pouvoir vous accueillir dans notre hôtel.
Mark Basson7 months ago on GoogleThe hotel and rooms are spotlessly clean and well presented. …
The hotel and rooms are spotlessly clean and well presented.
Water slides are fun and the food is good.
Thank you very much for your generous comment following your recent experience at Labranda hotel. We are always happy to see that our customers can come and share great moments in our hotel.
We hope to have the pleasure of seeing you again for another great experience.
rayna kyurkchieva6 months ago on GoogleThank you very much for your comment following your stay at Labranda Targa.
We are delighted to read that your time with us was a success.
Hoping to see you again soon,
Jo Bowe5 months ago on Google
Yildiz Badruddin7 months ago on Google(Translated by Google) Thank you for sharing your impressions with us and for taking the time to describe your experience. We are delighted to learn that you had a pleasant stay with us. We look forward to welcoming you for your next stay!
Cordially,
(Original)
Nous vous remercions de nous avoir fait part de vos impressions et d’avoir pris le temps de décrire votre expérience. Nous sommes ravis d’apprendre que vous avez passé un agréable séjour parmi nous. Nous sommes impatients de vous accueillir pour votre prochain séjour !
Cordialement,
Pavel Pavlov2 years ago on GoogleDear PAVLOV,
Thank you very much for your comment following your recent stay at Labranda Targa Aqua Parc.
We are happy to learn that you enjoyed your stay at our hotel.
Please be assured that your comments will be forwarded to the relevant management for their attention.
Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits.
We look forward to welcoming you back for a second chance.
Best regards,
Hardish Nag4 months ago on Google
nada moummade2 months ago on GoogleThank you for taking the time to describe your experience with us.
We study every comment and attach great importance to the opinions of our customers.
We still hope to have a second chance to change your mind and convince you of our service and delivery.
Cordially,
Hassan Mahmood7 months ago on GoogleBEWARE OF THE THEIF AT THIS HOTEL STEAL YOUR MONEY! …
BEWARE OF THE THEIF AT THIS HOTEL STEAL YOUR MONEY!
I made the big mistake of booking this hotel, the staff steal money from your safe then when you complain there is no manager available, when you reach the manager after 2 days there is nothing he can do, still waiting for police 2 days after crime.
DO NOT BOOK THIS HOTEL, a bunch of liars and thieves, biggest mistake I made booking Labranda boycott this brand!
Dear Hassan
We regret this incident which took place on Tuesday, March 15 around 5pm according to your statement made at the reception of the hotel. The next day Wednesday, the Hotel Manager was at your disposal the whole morning and not 2 days after as alleged to accompany you to the competent authorities. Our team members also made themselves available to the investigation on Wednesday morning. The necessary documents to the investigation were also provided to the Police.
The investigation is still ongoing to determine the circumstances and "alleged perpetrator of the theft”.
We also regret that our establishment and our Staff are accused of theft while the investigation is still ongoing. Please note that our staff is well trained on customer relationship management and endowed with several years of experience, we never had such complaint in the past.
Best regards,
Poppy Wilmott7 months ago on GoogleThank you very much for your comment following your stay at Labranda Targa.
We are delighted to read that your time with us was a success.
Hoping to see you again soon,
margaret duckett2 years ago on GoogleThere was always a senior management member around ,public relations chakib ,hotel general manager etc to make sure their visitors were always catered for and happy.bottles of water were always available.
The aqua slides etc looked like lots of fun was to be had for younger folk.
Dear DUCKETT,
We would like to thank you very much for your positive feedback regarding to your recent stay at LABRANDA Targa Aqua Parc.
We are very happy to see that you had a wonderful stay with us and been satisfied about all our services and facilities.
We really hope to welcome you again to make it unforgettable and exceptional .
Thank you for trusting us.
Best regards,
Chakib
Public relations
Younes elfellahia year ago on Google2- the hotel receptionist told us that the price of 1 double room is 633MAD …
2- the hotel receptionist told us that the price of 1 double room is 633MAD which is equivalent to 60€, then we noticed that the price in Booking platform is only 48€, so we decided to pay throughout Booking platform because it’s cheaper.
3- the receptionist gave us a far room, the view is poor compared to other rooms
4- the receptionist told us that the room is not prepared for a just married couple, even though we called them beforehand to ask for it
5- the receptionist didn’t ask for our ID nor the marriage certificate
6- the pool stinks with pee smell
7- the towels are not clean they smell like sweat
Dear Younes,
We truly appreciate that you took the time to write such a detailed review on your recent stay at our hotel 4stars.
We would like to extend our sincerest apologies for the difficulties you encountered during your recent visit and we are very sorry to read that your experience didn't meet your expectations.
Please be assured that your constructive remark has been taken into great consideration.
We are looking forward to have the opportunity to restore your faith in our hotel.
Warm regards from Marrakech
Evan Harris4 years ago on Google
Andrew Szabo2 years ago on GoogleDear SZABO,
Thank you for taking your time to write a review of your experience with us.
Firstly i would like to apologize for the inconvenience caused during your stay. This is certainly not the standards that we strive to achieve.
I have shared your feedback with our whole team in the hotel, we will use your review to place corrective action in place to better improve the service we offer.
We listen to our guests very attentively and we welcome any comment or suggestion as long as they are constructive because our job is to make sure they have a wonderful stay in our hotel.
We hope to have the chance to welcome you in the future for a second chance.
Kind regards,
Helen Flaherty2 years ago on GoogleDear FLAHERTY,
Thank you very much for choosing LABRANDA Targa Aqua parc.
We are glad to hear that you had a great stay at our hotel.
It would be a great pleasure to welcome you back amongst us in a near future.
Kind regards,
Kel Gilders2 years ago on GoogleThe rooms were clean however the the backs/tops of the wooden chairs in the dining room were so dirty where people pulled them out and pushed them back in that I didn't want to touch them. All they need was a wash down when staff were relaying tables and they would be fine but it looked like it had never been done which was a shame.
The food was nice but the choice was limited and very repetitive. It was often only just tepid unless it was breakfast and you were having something freshly made like an omelette or a pancake so that could be improved. Also, at dinner time the tables weren't being relayed very quickly so you couldn't always find a table or one that was clean and reset ready to go. Plus, some tables were reserved even though no one sat on them which added to the lack of seating. In the height of summer this would be even more frustrating as there would be more people who couldn't eat when they wanted.
The fact that you couldn't really go for walk outside of the resort (mainly because there was nothing there) I found quite restrictive. However, We did some excursions just to break it up a bit which were good.
The WiFi doesn't work in the rooms, only by the pool and in reception, which at first I found odd, but it was actually really nice to switch of from it all.
In my opinion this is more like a 3 star hotel which could do with updating as it looks tired. It was nice for the 5 nights but for me, personally, any more would have been too long.
Dear GILDERS,
I would like to first and foremost thank you for taking the time to provide us with your feedback.
We always value our guests comments and impressions and I would like to assure you that we constantly strive to achieve only the highest level of quality, service and hospitality.
I truly regret that we fell short of your expectations and I can assure you that we took the time to review those points with most attention in order to rectify those situations in our service delivery standards.
Sincerely hoping to have the chance of welcoming you back very soon.
Kind regards,
Melanie Kashuba3 years ago on GoogleI would come back again.
taranjit Nangpal6 months ago on GoogleWorst food
Worst service …
Worst food
Worst service
Worst rooms
Staff can’t speak English
Never come to this hotel
Dear valuable guest,
Thank you very much for choosing to stay at our hotel and for sharing your valuable feedback with us. We are sad to read and feel your bad impression about our hotel. we constantly strive to achieve higher quality standards.
Best regards,
Viktor V2 years ago on GoogleDear Viktor,
Thank you for taking the time to leave your review.
We always appreciate feedback, and we are so pleased that you enjoyed your stay at Labranda Targa Aqua Parc.
We will ensure your comments are shared with colleagues across the hotel, and we all look forward to welcoming you back again very soon.
With very best wishes,
Jozsef Guti2 years ago on GoogleTaxi ride to the city costs around 100 Dirham, but the hotel also have a shuttle. Walking distance there is nothing much to do. Parking is ample
Dear GUTI,
Thank you for sharing your experience after your stay at Labranda Targa Aqua Parc.
It was a pleasure to read how amazing your stay was and how our teams made all the efforts to ensure your stay to be the most comfortable one.
Thank you for such a lovely and thoughtful review.
Sincerely,
corrine2 years ago on GoogleDear FOREMAN,
Thank you so much for your comment.
We are happy to learn that you enjoyed your stay at LABRANDA Targa Aqua Parc, and our staff was able to make your holiday amazing.
Please be assured that your comments have been shared with the concerned managers so they can make the appropriate adjustments in the areas you mentioned.
Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits.
Kind regards,
Rebecca North3 years ago on GoogleFood was enjoyable, however often repetitive after a few days staying here.
Bedroom was great size and lovely balcony, although you have to request this as not all rooms have one.
The one downside to this hotel is the guests, many were always rude at lunch and dinner pushing infront of you and have no manners. I also believe a better system should be in place as many of them were often greedy (one boy even took 7 pizza slices one time) which left you with little choice or waiting even longer for fresh food.
This would not put my off staying again, however i do think maybe chefs should limit the amount guests can take at one time, in order to leave some for others.
Dear North,
Thank you so much for your comment.
We are pleased to learn that you enjoyed your stay at LABRANDA Targa Club Aqua Parc.
Thank you for trusting us.
Kind regards,
Sayonara Ribeiro4 years ago on GoogleWhen it comes to a 4 star hotel they lack in a couple of stuffs like a iron in the room,for cleanliness the bed sheets and towels where clean but the bathroom …
When it comes to a 4 star hotel they lack in a couple of stuffs like a iron in the room,for cleanliness the bed sheets and towels where clean but the bathroom and the room floor were full of hair.
The food was not the best for my surprise and the drinks were the cheapest one.
The 5 star goes for the entertainment as the staff goes an extra mile and make sure you have a nice time
Ryu M2 years ago on GoogleThey house a company called 'Meeting Point' who offer trips / excursions. …
They house a company called 'Meeting Point' who offer trips / excursions. Meeting Point lies about what the trips are and what you will see. One family booked 3 trips and all 3 were lies. Impossible to reason with, they are rude and ignore you. It you look at Meeting Point reviews you will see they have really bad feedback, but most people look at hotel reviews so I wanted to add a warning so more people do not get ripped off and waste days of there holiday as well as their money. The hotel gets a one star for allowing this under their roof.
The hotel itself is nice. The staff are really friendly. The animation team really tried with the kids and adults alike. The rooms are clean and cleaned daily. The pools are clean, the slides are good and on even in Winter unlike a lot of places. The food is good, changes daily for variety.
Free shuttle buses with friendly drivers is a massive bonus, since everything is far away using this free hotel service to the Old and New Medina is essential if you do not pay taxi fares. The hotel also provides bottled water to take out with you.
They are kind and thoughtful.
100% recommended the hotel, just make sure you do not book anything with Meeting Point unless you get in writing what they are selling you. Or book through someone else.
Dear Ryu M,
Thank you so much for your comment.
We are happy to learn that you enjoyed your stay at LABRANDA Targa Aqua Parc, also we are sorry that your experience with Meeting Point did not meet your expectations, please allow us to express our sincerest apologies.
Please be assured that your comments have been shared with the concerned managers so they can make the appropriate adjustments in the areas you mentioned.
Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits.
Kind regards,
Susan Yeulett3 years ago on GoogleHello YEULETT,
Thank you for your kind comment.
We are pleased to learn that you enjoyed your stay at LABRANDA Targa Aqua Parc, and for pointing out the friendliness of our staff.
Thank you for trusting us.
We hope to see you very soon.
Kind regards,
Mehdi Fikria year ago on GoogleBig up to Nani and Nourredine for the great energy and always keeping a smile on our face …
Big up to Nani and Nourredine for the great energy and always keeping a smile on our face
Sami for dj was well placed
Looking forward to coming back next year
(Translated by Google) Thank you very much for your wonderful opinion about our establishment.
We are delighted that you enjoyed your stay with us and look forward to welcoming you again soon.
Warmly,
(Original)
Merci infiniment pour votre magnifique avis concernant notre établissement.
Nous sommes ravis que vous ayez apprécié votre séjour chez nous et nous avons hâte de vous accueillir de nouveau prochainement.
Chaleureusement,
Pako Zavala3 years ago on GoogleThe room was perfect, nicely cleaned, the premises also very welcoming, the big issue was that we were not able to use swimming pool because the water was way too cold for me or my 2 year old, this place would have great success if they will only warm the water up. The main reason we chose this place was because of the outdoor pools, I wanted to play with my boy but he only had a very bad experience in what supposed to be a fun and playful moment.
Despite that, I was gladly surprised, think this is a great place to go in a holiday trip with the family BUT in summer if you really want to enjoy the Aqua Park theme at its fullest.
Al Ceesay2 years ago on GoogleDear CEESAY,
Thank you for sharing your comments with us regarding your recent stay, we were delighted to welcome you to Labranda Targa Aqua Parc.
We were so pleased to hear you had such a wonderful time, and were looked after by our attentive team. We all look forward to welcoming you back on many future occasions.
With many best wishes,
Jo Carter3 years ago on Google
Mike Atwood3 years ago on Google
S Rahmana year ago on GoogleDear sir, I would appreciate if you can contact me in order to discuss what went wrong and understand your bad experience, what you are describing is not reflecting at all the quality of the service we aim to deliver to our valuable guests.. Moreover, we don't have any employee named by Chakib for the moment since we reopened the hotel after 2019.
jihane.almouatamid@mphotels.com
Labranda Hotels Morocco/ Quality Department
Shazam2 years ago on GoogleDear Shazam,
Thank you so much for your comment.
We are happy to learn that you enjoyed your stay at LABRANDA Targa Aqua Parc, and our staff was able to make your holiday amazing.
Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits.
We really hope to welcome you again to make it unforgettable and exceptional .
Best regards,
Simo Elamraoui4 years ago on GoogleThe reception staff was great especially Miss RIHAB, she was one of the best and always smiling and goes above and beyond to satisfy the customers needs.
Things that could be improved is room cleanliness and need some renovations. Also I hope the hotel has a complicated road access if you are coming from the high way.
Overall IT WAS A GREAT EXPERIENCE AND I WILL DEFINITELY COME BACK.
Dear Mr Elamraoui,
What a pleasure to read a comment like yours ! First of all we would like to thank you for the time you used to share your feedback following your stay at our resorts. We are very delighted that you appreciated the food and all our different services. Reaching your satisfaction is a challenge every day. That is why we are really glad that your stay fulfilled all your expectations. We look forward to welcoming you back home!
Best Regards
vishal sharmaa year ago on Google(Translated by Google) Thank you for choosing our hotel for your recent stay.
We are delighted that you enjoyed your stay and hope to see you again soon.
Yours truly
(Original)
Nous vous remercions d'avoir choisi notre hotel pour votre récent séjour.
Nous sommes ravis que votre séjour vous ait plu et nous espérons vous revoir bientôt.
Bien à vous
The swift cook3 years ago on Google
Scotty J3 years ago on Google
A Google User3 years ago on GoogleDear Guest,
Thank you very much for choosing LABRANDA Targa Aqua Parc.
We sincerely apologize for the inconvenience you have encountered during your stay with us. We assure you that this is not the level of service we are promising to deliver to our guests.
However, let me inform you that we have the necessary staff to offer a high standard quality service to all of our guests, and they've never favoured the guests.
Please be assured that we have taken your feedback seriously and being discussed to ensure corrective action is taken.
We look forward to welcoming you again for a second chance in order to change your first impressions.
Kind regards,
Donna Graveling3 years ago on GoogleDear Donna,
Thank so much for this kind comment ! it was a real pleasure welcoming guests like you !
Indeed , our hotel is well- appreciated by our guest about its privacy, decoration and the professionalism of the team.
We are pleased you liked your room , cleanliness is one of our main priorities at Labranda Hotel.
We hope see you soon for your next Marrakech stay.
Kinds regards,
wahbi hafida2 months ago on GoogleDear Mrs Wahbi, We would like to take this opportunity and thank you for choosing Labranda upon your recent visit to Marrakech. We deeply apologize for any inconvenience we may have caused to you and we assure you that here at Labranda , we take pride in ensuring our customer's satisfaction and we are in constant pursuit of guest satisfaction and exceeding their expectation. We deeply value our guests and we are committed to providing you with the highest level of service. We sincerely hope to welcome you again in the next future. Warm regards,
Youssef and Nour Didya year ago on Googlespecially the pool are so clean .I saw the boy responsible for the pool …
specially the pool are so clean .I saw the boy responsible for the pool cleaning every morning. N the life Gaurd the are going a good job helping people save a lot of children drawing in slide they are really special team thank you so much youssef didy .salim n touffahi for making my holiday the best
Thank you very much for your generous comment following your recent experience at Labranda hotel. We are always happy to see that our customers can come and share great moments in our hotel.
We hope to have the pleasure of seeing you again for another great experience.
Bev Heno3 years ago on Google
Nikitin Konstantin2 years ago on GoogleThe hotel located outside of the city. You cannot go out. The shuttle bus is available 5 times per day. You need to book it the previous day. The drive time is etwa 30 min to the market.
What was good:
- omlet and the cook who cooked it,
- the bakery.
All other were bad, very bad or very-very bad.
The staff was unfriendly and unhelpful. I was always ignored when I approached the reception. Suddenly, all the people became busy and started talking to each other. If you greeted them the don't react. Never seen such an attitude before! Unfortunately, every day one or two of the door cards stopped working and I needed to visit the reception. Nevertheless, the management also didn't react at any requests.
The food choice was quite limited. Only one type of chicken, fish and meet. Lamb was served only once over the week. The food containers are small. Normally, you need to point out the staff and wait for your piece. After lunch no food was available except 4pm simple snacks that run out in 20-30 min.
The bars and barmen are the worst experience. The alcohol choice is limited and you need to communicate with the rude young people working there. When I asked to add a bit more gin my cap (a plastic cap! All cocktail are served in plastic caps) was just overfilled with gin! I felt lost, offended, unsafe. The bar is rather simple and often full with kids after dinner so you need to stay outside. At 23:00 everything is closed and light off. Go to the bed, baby.
The room was small for three adults. It was always too cold inside. The air conditioning system produced some sound but I was unable to heat the room up. Maybe it was broken as the room phone. The TV picture quality was like on my first smartphone. No internet in the room, even for money. There was also dark even when all the lights are on. So that you cannot read a paper book.
And so on......
PS I'm surprised to see many five-star reviews. I checked few of them. Most are the first-and-last contributions and of a similar style. I doubt the hotel current rating is fair (my personal opinion).
PSS I'll not go to this hotel again even for free. Labranda network is also out of my consideration since they manage such hotels.
Dear Konstantin,
Although we sincerely regret your disappointment with your stay in our hotel, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests experience among us.
According to that review, We wonder why you didn’t report it to our public relations while you were here, at least we could, first, ascertain the facts and then intervene if there was any need to.
We always endeavor to offer the highest level of service and it would appear that on this occasion that we failed to meet your expectations.
Your comments will of course be forwarded to the relevant management for their attention.
We listen to our guests very attentively and we welcome any comment or suggestion as long as they are constructive because our job is to make sure they have a wonderful stay in our hotel !
Kind regards,
A Samad2 years ago on GoogleThe onsite tourist help services are absolutely terrible, not only will they charge you TRIPLE the price for excursions they will keep avoiding you with any issues unless it means commission for them. Very disappointed and the far from what we expected! A holiday ruined by this hotel and its staff! Marrakech no doubt is a lovely place and brilliant weather
trevor payne4 years ago on Google
Nazlı Bahçeyaka3 weeks ago on GoogleDear Guest,
Thank you for taking the time to tell us about your experience at our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At our hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
As you mentioned it before, there are many comments on Tripadvisor about us and people seemed to be mostly satisfied.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Sandra Skeels3 years ago on GoogleReception staff quite helpful.
Restaurant, you won't go hungry but if you're fussy you will struggle, I'm well travelled and not a fussy diner but wouldn't go back for this reason. The animation team are a fabulous bunch, work hard, long hours, always pleasant and sociable. They made the holiday more enjoyable.
Nothing to see in near vicinity but hotel has shuttle bus to old and new town all inc which is very handy.
Beware of trips booked with the guy in the hotel. We booked an a.m. trip to the old town, waste of money, most of time spent on bus picking up and dropping off at other hotels, saw and learned very little, the tour guide was more interested in his mobile phone. My daughter went on the trip, I didn't, couldn't get a refund, which, I didn't really expect. My not going was due to becoming unwell with a dodgy tummy, 24hrs, two days later my daughter suffered the same, was very poorly for 48hrs. Others at the hotel, before, during and after also suffered the same. Draw what conclusion you will from this 🤔 Regardless, we made the best of everything, was nice relaxing holiday but 7 nts would be sufficient.
R Benj2 years ago on Google*Rooms were big and cleaned daily, lots of lights in them however these had poor lighting (low voltage) for the ladies to do make-up and hair. …
*Rooms were big and cleaned daily, lots of lights in them however these had poor lighting (low voltage) for the ladies to do make-up and hair.
*Food was amazing, loads of options to choose from and different meals every day except breakfast which was the same daily but did have lots of choices to mix it up each day.
*Hotel is really smart looking and the staff are amazing, they work tirelessly to make your holiday special especially the Maxi Club team (Mousse, your a legend). They all put in 110% for 12 hours a day, they go out of their way to get to know the guests even when they are on a break, they are worth every penny they're paid and then some. The bar staff and waiters were amazing too especially Ibdel who held the fort at the pool bar all day every day.
*Location is so out of the way, it suited us as we only wanted to chill by the pool everyday. If you were to walk out of the hotel there is nothing but baron land and empty broken buildings around. The hotel does do loads of tours and a bus into the medina if you wanted it though.
*Languages - The staff accommodate loads of languages but mostly French, Arabic and English.
*Don't read into negative reviews as this place was brilliant.
All in all this was my wife and I favourite All-inclusive holiday, we cant wait to rebook here again (with our kids this time). Labranda Targa.....thanks for a great holiday
Dear BENJAFIELD,
Thank you for taking the time to share your recent experience with us.
It is our greatest pleasure to read your compliments about our hotel Labranda Targa Aqua Parc.
We are so pleased that we met your expectations and that you had an amazing stay with us.
I won't miss sharing your feedback with our staff and I am certain that it will serve as an encouragement for all of us, as we strive to continuously improve the quality of our services.
We look forward to welcoming you back again soon.
Kind regards,
mehdi figuiguia year ago on GoogleFrom my hart I say thank you so much 😊
Kelly Goodchild3 years ago on GoogleDear Kelly,
Thanks for taking the time to share your comments with us. I'm delighted to read you enjoyed our food and the rooms.
We really hope to have the chance of welcoming you back very soon.
With best regards
Marnie Harrison3 years ago on Google
Jas3 years ago on Google
Huzaifa Abowath2 years ago on GoogleLocation wise it wasn't too far from Jemma El Finr, we actually walked there which took roughly 25/30minutes. I'd recommend a taxi, Mc Donalds was a 5-10 minute walk down along with a store to buy any items needed.
Negatives included a lengthly check in process where we were asked to fill in little forms which generally hotels do themself, thereafter we were sitting around for quite a while which was disappointing, also the indoor pool was chargeable which was a shame. Outdoor pools due to the time of year were unusable.
Overall i would stay here again purely due to the price and the size of the rooms provided!
Edmond Mogeni3 years ago on Google
Grace Extra3 years ago on GoogleApart from this the staff were all very nice. The animation staff were 5* and a credit to the hotel.
Georgi Kirov2 years ago on GoogleDear KIROV,
Thank you for your five star rating.
It's fantastic to read how much you enjoyed your recent stay at Labranda Targa Aqua Parc.
It was a pleasure looking after you, the team and I will look forward to welcoming you back again!
Thank you for trusting us.
King regards,
Sean Newby2 years ago on GoogleDear NEWBY,
Thank you very much for choosing LABRANDA Targa Aqua parc.
We are glad to hear that you had a great stay at our hotel.
It would be a great pleasure to welcome you back amongst us in a near future.
Kind regards,
Britt H3 years ago on GoogleThe visual aspect of the hotel is very nice. Vibrant, modern and big.
The staff: Some were nice and some not as much. When we arrived we were greeted warmly and attended to quickly. Little did we know that it was by the excursion staff taking us into a room (before checking in) to sell us different days out/activities. Upon realising, we felt very rushed into decisions. With all that being said, it did make booking safe trips possible and easier for us. The majority of the receptionists were very dismissive of us and did not attend to us properly. We had to make our own way to our room as they supposedly assigned someone to take us there but we were left for an extra 15minutes waiting. (on top of a 30 minute wait). The animation team were very nice people and got people in the mood for activities such as volleyball and aqua zumba etc.
The Room: Very nice room. Spacious, clean and the layout is great. The only issue is all the rooms do not have WiFi. We had a front porch but even in that area WiFi was hard to attain, therefore, going further out is the only way to get WiFi.
The food and drinks: Yes, they are all inclusive. (apart from the late night bar) If you are use to very flavoured food - this food will not satisfy you. I would say a lot of the food was bland and some not as much (salt is available on the table). It made it hard to pick lunch and dinner from the buffet. Additionally, sometimes a certain food is available on one day and not on others. (Nice to know: you can order food to the hotel - ask at reception) Drinks: The cocktails are machine made so are very weak and VERY sweet - however, some other guests did enjoy them. You can bring your on alcohol and they do not feel a way. The wine is nice. Normal hot drinks, water and fizzy drinks are available and are nice. If you bring your drinks outside there are a lot of wasps.
The pool: Four pools with varying sizes so it is nice. The water is very cool but if you go when it is hot in Morocco it will feel nice. The opening times are not clear and do not make sense. This is also true for the water slides. When speaking to some staff about it you hear one answer then another answer from someone else. Not the cleanest but far from dirty. There are a lot of sunbeds available.
Excursions and activities: The Spa was lovely. We also went to the markets using Labranda's bus service and Mustapha was a great tour guide - he kept us safe and took us to good places. We went to Ouzoud Waterfalls and due to the excursion staff rushing us into decisions he did not tell us the correct attire for the trip. We did not know we would be walking down bumpy, muddy hills to get to the waterfall. We were wearing Sandal and dresses. It meant that people in trainers rushed ahead - the tour guide rushed with them and 7 of us (I only knew 2 of them) were left behind which we were upset about as it was dangerous. The food at Ouzoud Waterfall was beautiful! Good place to get souvenirs too.
Overall: I spent the majority of my holiday in the hotel and I enjoyed it. The hotel is nice but some stuff let it down. Realistically I'd give it a 3.5 but I rounded up because I did enjoy myself.
Whole World Traveller3 years ago on GoogleDear guest,
Thank you for your kind review following your visit to Labranda Targa Aqua Parc. It is immensely disappointing for us to receive such feedback as clearly we failed to meet your expectations. I hope that you accept our apologies and we would be delighted if you could return to us to allow us the opportunity to show you are ordinarily high standards of service.
Please send us your booking reference number in order to investigate with the concerned team what went wrong during your stay with us.
Best regards,
Jihane Al Mouatamid
Quality Manager
MPHM Morocco
Email : jihane.almouatamid@mphotels.com
Sun kissed Baby4 years ago on GoogleSome food combo were a little bizarre but did improve. Missed an opportunity to host a 'Moroccan cuisine night'. There were some favourite dessert dishes but this was replaced by less popular ones.
Worse sleep ever! If, you don't mind sleeping on a ironing board type mattress you'll be fine. Room size good. The shower was amazing.
Advertised has a 4-Star establishment no kettle, tea selection, cups not even a complimentary biscuit within the rooms.
The music by the pool/cosy bar areas wasn't too bad either.
Management are sitting on a little goldmine this place has the potential to pit themselves ahead of their competitors increase their profit margin and give holidaymakers an experience to talk about for all the right reasons. Instead of being mediocre - it's not rocket science SO contact me.
SKB
Tamarin Burton3 years ago on Google
Julia Alex2 years ago on GoogleLocation- it’s a pain how far from the city center the hotel is situated. If you’d like to discover the city, try to avoid this hotel. There is shuttle from and to the city center Gueliz and Medina, but it certainly does not fulfill the needs to come back late - last shuttle from the city is at 20:15. Taxi from Jama El Fna cost us 120 MAD (negotiated with a taxi driver from 200 MAD). Taxi from the main railway station 90 MAD (negotiated from 150 MAD). Taxi drivers always try to ask for a double price. Don’t be shy and get the reasonable price. As our guide told us average price for taxi is between 50-100 MAD depending on the pick up location.
Hotel/rooms - very poor soundproofing, always ask for a quite room. We could even here the TV in the room next to us and steps from the upper floor. Sometimes all shows and parties in the lobby could end at midnight, sometimes not.
Rooms itself are not that clean, hard beds and uncomfortable pillows. WiFi is available only in the lobby at a low speed.
Staff - staff do not smile, not friendly or super helpful. Average attitude towards guests.
Spa - that’s why I am giving two stars, and not one as I supposed to rate in the beginning. Very clean spa, professional and friendly service. However, ladies in the spa do not speak good neither English nor French.
Food - average food, 3 days is enough to be tired of it, I don’t know how other guests spend here more days.
Summary: We won’t come back to the hotel and do not recommend it! Not a 4 star hotel at all, could be poor 3 star hotel.
Dear ALEX,
Thank you for taking the time to tell us about your experience at our resort.
We are sorry that your experience did not meet your expectations, please allow us to express our sincerest apologies.
Be assured that the necessary measures are taken to improve the quality of the services mentioned.
We listen to our guests very attentively and we welcome any comment or suggestion as long as they are constructive because our job is to make sure they have a wonderful stay in our hotel !
Kind regards,
Margaret Brydson2 weeks ago on GoogleDear Mrs Brydson,
Thank you for taking the time to share your review with our community through your kind vote.
We are looking forward to welcoming you back to our property, the labranda Marrakech hotel.
Kind regards
Babar Saghir4 years ago on Google
Emma Lewis3 years ago on Google
Anouar Bendahou (Anouar85)5 years ago on GoogleI'll start with the positive points:
Nice swimming pools with slides.
Great food served during breakfast, lunch and dinner.
Free shuttles to the city.
Overall good value for money.
Now the bad things :
We waited for a cot bed for several hours before getting one in the evening despite requesting it at noon.
No minibar or fridge in the room.
We found a cockroach in the bathroom of our room, we immediately asked the reception to move us to a new room which they did. We didn't find any in the new room.
Despite being in all inclusive, bottled water is not offered, and instead they have water fountains with plastic cup and they don't allow you to fill up your bottles with water.
Juices are very bad and appear to be mostly water with juice flavor.
Mustafa Adem3 years ago on GoogleThanks Mustafa and all our group.
Dear Mustafa,
Thank so much for this kind comment ! it was a real pleasure welcoming guests like you !
Indeed , our hotel is well- appreciated by our guest about the team professionalism.
We are pleased you liked your room, cleanliness is one of our main priorities at Labranda Hotel.
We hope see you soon for your next Marrakech stay. Please follow us on our facebook page, Labranda Targa Aqua Parc.
Kinds regards ,
Chantel Roye4 years ago on GoogleDear valued guest,
Thank you for sharing your point of view with the Google community.
We do apologize if your experience at Labranda Targa Aqua Parc did not fully met your expectations, and we will appreciate if we can learn more about your concerns in order to pass them and investigate what happened exactly with the concerned service.
Our ongoing effort for amelioration is a key element for providing excellent customer service at any time. However, we would like to mention that the excurssions and acitivities are handled directly by Meeting point agency.
Please, do not hesitate to let us know of your next visit in Marrakech as it would be for us a great opportunity to change your opinion about our property.
looking forward to hearing from you
With Kind regards,
publicrelations.targaclub@labranda.com
Debbie Aukett4 years ago on Google
Ieva Žukauskaitė4 years ago on GoogleHotel itself is massive!! Beautiful surroundings and also you’ve got water slides! It’s like a mini aqua park !
Definitely recommend it :))
Mark Hartich3 years ago on Google
Chris Edwards3 years ago on Google
Adriana Pop3 years ago on Google2.The rooms are quite big and clean. …
2.The rooms are quite big and clean.
3.The pools are very dirty and could (we went from June 26 to 6 of July)
4.Food is perfect if you are vegetarian ...if you are not ...get ready for 10-15 minutes of waiting in a queue for a very small piece of meat ... If you would like some pizza the same story 10-15 minutes wait for a slice or 2...
5.The hygiene in this hotel is really really bad...in the front of our eyes they collect all the plastic glasses from around the pool even the disposable ones and at the bar they rinse them with a bit of water and use them again...in one day one of the staff was washing his hands on the top of the glasses from the sink...
When comes about food from the restaurant if you go early in the morning you will see that all the staff is touching the dessert or the bread (even the cleaner came in one morning) without gloves or anything...
If you go with 30-40 minutes before the restaurant to close for your lunch or dinner get ready to have no food left or dessert...
If you like every day carrots,rice,potatoes,chickpeas,lentils, courgette is the perfect place😁
6.In the evening by the pool in the front of our eyes a drug diler was selling drugs to a young group of boys and girls...and that grup of drug dealers (around 5 of them )young boys they where in the resort in all 10 days of our stay
7.Entertaining team?a little bit funny somtimes... exept when they had a number in the show when they spilt each other for minutes ... or when the girl came to us to call us to aqua aerobic and I said no and she hit me over my legs and after she grabbed my husband belly and said:You have to loose this...That was a bit much...
The wi-fi is available just in one of the pools and not in the room or garden ...soo I will never go back to this resort...
Stewart4 years ago on Google
Amy Haigh3 years ago on GoogleThe only thing that let it down for me was there are no coffee making facilities in the rooms so you have to walk to the nearest place either, the pool side bar, the restaurant or cozy club bar depending on what time of day it is. They serve the drinks in small cup so you either have to have it there or bring a few back to your room. The bars are understaffed so make sure you are prepared to que for a while.
If you are after a quiet resort, where you can venture out and see marrakech this is not the hotel for you.
Ameleen Bux4 years ago on GooglePool areas are nice, and the hotel rooms are very good. But we could hear all th loud music until 11pm every night.
Wifi codes last for 7 days. There is no WiFi in the rooms. Only in the shared areas, such as Lobby, restaurant, bar and pool side.
Dear Ameleen,
Thank you for taking the time to share your comment related to your stay at our hotel.
Your comments are extremely important as they provide us a motivation for continuous improvement and we have already sent your remarks to the services concerned.
All teams have taken note of your comments regarding your lack of satisfaction concerning the variety of our foods and the entertainment programs.
Indeed, concerning the WiFi, it is not available in the hotel rooms as mentioned in our social media, and our official web site. You can ask for the code at the front desk to use it in the lobby, the restaurant and pool area.
We are deeply sorry and we apologize if we did not fulfill your expectations.
We look forward to welcome you back at our resorts, regain your trust is essential for us.
Kind regards
cat76874 years ago on GoogleDear valued guest,
Thank you very much for taking the time to share your experience with us. II am very delighted to see that you found our establishment « lovely place ».
I am sorry to learn your disappointment about the meeting point activity. Next time do not hesitate to contact our meeting desk office in order to help you to choose your schedule prior to your arrival.
I hope to welcome you again soon in our lovely hotel.
Sincerely,
Hotel Management team
nad eem7 months ago on Google(Translated by Google) Thank you for sharing your impressions with us and for taking the time to describe your experience. We are delighted to learn that you had a pleasant stay with us. We look forward to welcoming you for your next stay!
Cordially,
(Original)
Nous vous remercions de nous avoir fait part de vos impressions et d’avoir pris le temps de décrire votre expérience. Nous sommes ravis d’apprendre que vous avez passé un agréable séjour parmi nous. Nous sommes impatients de vous accueillir pour votre prochain séjour !
Cordialement,
Chris Paice4 years ago on Google
L F3 years ago on Google
B Saleem4 years ago on Google
jagdish Solanki4 years ago on Google
Raja Vakas Khalid2 years ago on GoogleSee you again next year 2021
Dear KHALID,
Thank you for taking the time to leave such a wonderful review and your kind words which we know future guests will find useful.
We always appreciate feedback, and I am so pleased you enjoyed every aspect of your stay at Labranda Targa Aqua Parc.
I will ensure your comments are shared with colleagues across the hotel, and we all look forward to welcoming you back again very soon.
With very best wishes,
Chakib
Public relations
kelleta johnson4 years ago on GoogleThey did try and swop my mums room as it had two beds and she needed three as there was 3 of them but the rooms they showed her were all smaller then she had and unclean and in a very bad state of affairs the smells from one OMG I wouldn't like to think about it. so they gave my lil sister a fold up bed which although uncomfortable for her did the job.The kids entertainment staff were gud they did there job entertaining the kids but the evening emertainment wasn't very good the few times we stayed upto watch it. And one of the girls on the wntertainemnt team was talking to kids like she was there mother i didnt like that. Be aware they are very crafty the kids club do alot of songs and my 3 yr old daughter liked them so we asked to buy a copy of the cd they were givingnout as prizes and also sold so they sold it us for £10 luckily I braught a portable dvd player for my little one to watch. And on playing the cd they had given to us the music was all arrabic which wasn't what we had been listening to at the holiday I had to get customer relations to get them to give me money bk which they didn't instead they went and copyed me the right cds which was ok but not worth the money i paid as didn't have full songs on.Now the food was questionable and the kids suffered upset tummy whilst they were there in fact we all had a few days of it. They cooked things infront of you which is nice breakfast was by far the best thing there was arguments about putting chips on for at dinner times but with the kids why would you not kids don't always eat rice and veg. And skme dishes were like what you had at lunch but now all mixed together for dinner. So we tryed to stick with the fresh food we saw being cooked infront of us.Please check your food they were rushing alot of the time and things were not cooked properly even the eggs at breakfast had to be sent bk like im not suppost be able to see the jelly on my egg in an omlette and some nights and the chicken was coming out uncooked like full thighs of pink chicken.
The best part of the foods was the yoghurts and boiled eggs and bread and some deserts my daughter lived of them and we made toasties when the food looked questionable. To get to old town or new town they put on free buses but you have to come down at 7pm to book your times to go the next day and you caunt book a time to come bk till the bus arrives to pick you up at the time you chose the night before. And don't be late getting bk to the bus once your in old or new town not even by 2 minutes as they will not wait for you we got left in old town and walked to new town about an hours walk in the sun and the heat with a toddler and 3 kids and still had missed that bus back and ended up paying a taxi €120 durum to get bk to the hotel as it was so still far away.
Lucille Vigilant3 years ago on GoogleWe've stayed at La Branda Marmaris last year service, food, hotel, views etc 5 🌟. We thought this place would be the same. Unfortunately Not. 😡
We met other people of Colour, while we were there. And they felt the same as we did. Hopefully if you go they would have fixed up by then 😔.
I had taken a few photos, but I deleted them. I exactly feel like I haven't had a hoilday
I'm going back to La Branda Marmaris in April with my family. Seriously I can't wait 😊
Dear Lucile,
We are happy that you took your time to write us a comment about your stay at Hotel Labranda Targa and thank you for loyalty to the group Labranda.
We are very sorry concerning your dissapointment about the buffet that is however proposed with many sorts of salads, proteins, pastry, fresh fruits, pasta and pizza corner and barbecue... Its cost has been well studied and analysed.
Being a 4stars hotel, we do all the best we can to make our valuable guest enjoying memorable experience.
Anyway we are sorry if you didn't feel like home, but please be sure that we don't accept any kind of discrimination towards our guests.
If you are still in the resorts, would appreciate if you can contact me at the recepetion desk in order to discuss furthermore your experience and see together how to handle these issues.
Best regards
Sanaa
Front Office Manager
Roslyn Brown3 years ago on Google
Lydia S2 years ago on GoogleFood was good!! …
Food was good!!
We were told on Wednesday night that they were holding Moroccan night and belly dancer was coming but the night was let down by them as no one informed us that belly dancer was cancelled. And when we asked one of the staff ( entertaining crew) SAM, he was totally RUDE to us and saying BYE BYE whilst we were talking to him, which made our whole stay terrible.
But, ILIASSE and guest relation manager CHAKIB FLATA were very helpful and made our stay very comfortable after that. Thanks to those two.
Also as soon as we arrived, they wanted to meet us at meeting point, we felt as if they were forcing us to buy all those excursions...
Other than that it was a good stay.
Dear Lydia,
Thank you very much for your comment following your recent stay with us.
We are happy to learn that you enjoyed your stay at our hotel, and we sincerely apologize for the inconvenience you have encountered during your stay.
Please be assured that your comments will be forwarded to the relevant management for their attention.
Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits.
We look forward to welcoming you back.
Best regards,
Chakib FLATA
Guest Relations Manager
carly's characters liverpool4 years ago on GoogleDear valued guest,
Thank you for your kind posting shared with the Google community!
We could not have been more pleased that you had such a memorable holiday!
We would like to ensure you that our company respects and applies the standards of quality, hygiene, HACCP, the standards of the hotel industry and the social law.
As I like to say so often, at the end of the day it is all about those beautiful memories isn’t it?
Come back and visit us soon!
Best regards,
Labranda Targa Aqua Parc team
Paul 20165 years ago on Google
Bismilla Mahomed5 years ago on Google
Andrew Scarff3 years ago on GoogleExcellent food, good sized clean rooms and reasonable service. Value for money and a good base, would return
Dear Andrew,
Thank you for staying with us at The Labranda Targa Aqua Parc.
We are really very pleased to hear that you enjoyed your stay with us and that you had a great time.
Your warm words have been shared with all staff members.
We hope you will choose us again on you next visit.
Kind regards,
Labranda Targa Family
Steve BILL3 years ago on Googlewon t save an effort to be there again
abdul hasib2 years ago on GoogleDear HASIB,
Thank you very much for choosing LABRANDA Targa Aqua parc.
We are glad to hear that you had a great stay at our hotel.
It would be a great pleasure to welcome you back amongst us in a near future.
Kind regards,
Ayo Dan6 months ago on Google
Tsvetelina Kiryakova3 years ago on GoogleIn the middle of nowhere, somewhere near Marrakesh, still a great hotel if you are just there to relax and eat/drink as much as you can. Rooms are clean, wlan …
In the middle of nowhere, somewhere near Marrakesh, still a great hotel if you are just there to relax and eat/drink as much as you can. Rooms are clean, wlan only works properly at the reception, but at least it is for free. The food is great. Even 10 days and 5 hotels later I cannot think of a better breakfast in Marocco.
Ginette Aiston3 years ago on GoogleDear Ginette,
Thank you for posting your comment regarding your recent experience at our resorts.
We are delighted that you appreciated our large room and the service in genral
We truly appreciate that you took the time to share with us your feedback even if we are saddened to read that your stay in our hotel did not live up to your expectations. Please be assured that we will share your thoughts with the team concerned.
We hope to have the chance of welcoming you again,
Kind regards,
pegah2413 years ago on GoogleDear Pegah,
Thank you for taking the time to write a review on TripAdvisor and with Google community following your recent visit at our resorts.
Please accept our sincere apologies as we can understand from your review that we did not fully meet your expectations.
We are absolutely sorry to read your comments as we take pride in making our guests’ stay the most comfortable and memorable one. Indeed, we offer a free shuttle bus for many several transfers per day to visit the city center or Jamaa El Fna square. Most of guests are very happy with the privacy that the hotel offers.
We have shared your comments with our Food and Beverage management. Please rest assured that we are doing all our best to satisfy all tastes.
We can understand why you would consider another hotel for your future travel to Marrakech but we would cherish the opportunity of welcoming you back to demonstrate our quality of service.
Best regards,
joseph burton3 years ago on GoogleDear Joseph,
We do thank you for choosing our resorts among others for your Marrakech getaway.
Your kind words are much appreciated and we are delighted to read that you enjoyed your stay with us.
Thank you for recommending our hotel.
We hope that we will have the occasion of welcoming you back soon.
Yours sincerely,
Martina Brock3 years ago on GoogleDear Martina,
Thank you for posting this constructive feedback.
It is great to be able to welcome you and we would like to thank you for choosing to stay with us.
We take a good note of your constructive comments and we already shared them with the management.
It is pleasing we were able to help you start your day off right with our tasty breakfast buffet. Thank you for mentioning our team members.
We look forward to seeing you again on a future occasion.
Warm regards,
georgina folkes4 years ago on GoogleDear Ms Folkes,
We took great joy in reading your thoughtful posting on Google web site. Delighted that you had a memorable visit with us recently.
Knowing the reputation of our parc, you mentioned that you found our hotel very lovely, you felt warmed and you found everything you needed! This could not make us happier!
We have had the pleasure of sharing your comments with all those you specifically pointed out starting with the warm welcome you received. We were delighted that you found your room very convenient, very clean .. the food nice and you enjoyed the entertainment.
We have a new concept of the SPA "Labrise", in case you want to come back and discover a wide range of special massages and treatments that will achieve very real results.
We also look forward to your return!
With my best regards,
Labranda Targa Aqua Parc team
scot stephens3 years ago on Google
Riaz Ahmed Mirza11 months ago on Google(Translated by Google) Thank you for your recommendation. We are delighted that you had a pleasant time at Labranda Targa.
See you soon for a new break in Marrakech
Regards
(Original)
Nous vous remercions pour votre recommandation. Nous sommes ravis que vous ayez passé un agréable moment à Labranda Targa.
A très bientôt pour une nouvelle pause à Marrakech
Cordialement
Younes Tibharinea year ago on GoogleThank you very much for your comment, looking forward to welcoming you soon in your second home
Jamil Akhtar11 months ago on GoogleThank you for your recommendation. We are delighted that you had a pleasant time at Labranda Targa.
See you soon for a new break in Marrakech
Regards
jim perry2 years ago on GoogleWent on the "Desert safari" camel ride and quads brilliant ,the 4x4 could have …
Went on the "Desert safari" camel ride and quads brilliant ,the 4x4 could have been a lot better so could the the Bedouin evening meal ,I couldn't see what was being served , the camp fire was more of damp squib
Unfortunately we (2of us )was on a minibus full of French people ,then the final indignation was the driver played french music while the other passengers sang along ,we felt very uncomfortable
Dear PERRY,
Thank you very much for taking a moment of your valuable time to share your experience following your recent stay with us.
It was a pleasure to read your constructive detailed review. At our hotel, we believe that every review is a step forward to provide a better service, for that your review is valuable and very much appreciated, we thank you once again.
However, we apologize for the inconvenience you went through during your stay. All your remarques have been contacted to the departments in charge, and we will for sure be taking actions to make sure to cover and make right all the points you mentioned in your comment.
Your satisfaction is our motivation to provide the best quality service you deserve.
We look forward to welcoming you back in the near future.
Best Regards,
Chakib
Public relations
DAL RANA3 years ago on Google
geeta shah3 years ago on GoogleWe had a problem with transfers (miscommunication between the travel agent, hotel and their sub contracted transfer companies). After hours spent trying to sort it out (it was clearly written the hotel had to arrange it on our vouchers) the hotel forced us to pay for a taxi instead of giving it to us as a goodwill gesture to sort out later.
We tried their Spa Hamman experience but it was a poor experience. I hate to say it but we felt discriminated against. We were treated differently as Indians to the others who arrived after us at the spa. We were not offered fresh towels, slippers and were neglected whilst others had pleasant music put on for them, slippers were placed on their feet etc
It was our friend's birthday and she requested a cake to celebrate. We had seen they had celebrated others' birthdays but my friend was left almost in tears as we waited for hours in the bar and no cake arrived!!!
Dear Geeta,
Firstly, let us warmly thank you for having shared your experience with us and believe that we are truly sorry to read that you did not fully appreciate your experience with us.
Please believe that we are taking all your comments in very serious consideration and will do our best to make your next experience here better. Our hotel management is coming back to you shortly in order to investigate this situation with you.
Warm regards,
Lynett Shier3 years ago on Google
Bradley Clarka year ago on Googleno food very minimal and every main meal i got was extremely cold hate it here will never visit again
Dear Bradley,
We truly appreciate that you took the time to write such a detailed review on your recent stay at Labranda
We would like to extend our sincerest apologies for the difficulties you encountered during your recent visit and we are very sorry to read that your experience didn't meet your expectations.
Please be assured that your constructive remark has been taken into great consideration.
We are looking forward to have the opportunity to restore your faith in our hotel.
Warm regards
Najwa Amria year ago on Google(Translated by Google) Thank you very much for your wonderful opinion about our establishment.
We are delighted that you enjoyed your stay with us and look forward to welcoming you again soon.
Warmly,
(Original)
Merci infiniment pour votre magnifique avis concernant notre établissement.
Nous sommes ravis que vous ayez apprécié votre séjour chez nous et nous avons hâte de vous accueillir de nouveau prochainement.
Chaleureusement,
Sam samuel2 years ago on GoogleDear SAMUEL,
Thank you so much for your comment.
We are happy to learn that you enjoyed your stay at LABRANDA Targa Aqua Parc, and our staff was able to make your holiday amazing.
Thank you for trusting us.
Best regards,
Habib3 years ago on GoogleDear Habib,
We truly appreciate that you took the time to write such a nice review on your recent stay at our resorts
We are delighted to read how much you enjoyed your experience with us from our lobby, restaurant to our room.
We would be honored to welcoming you back in our lovely Marrakech property.
With kind regards,
Nicola Drury3 years ago on GoogleDear Nicola,
Thank you very much for sharing your feedback in our resorts.
We are so happy to read such a nice comment!
We are looking forward to welcoming you back in one of our hotels Labranda in Marrakech very shortly.
Kind regards,
Natalie4 years ago on GoogleDear Nathalie,
Thank you for taking time to publish your review.
Your compliments are the best reward for our team, who strives to provide an excellent service and we are glad we met your espectations.
Hoping you get the opportunity to come and visit us again soon.
We would be grateful if you could share your review with our future visitors on our TripAdvisor page,
https://www.tripadvisor.com/Hotel_Review-g293734-d1718988-Reviews-LABRANDA_Targa_Club_Aqua_Parc-Marrakech_Marrakech_Tensift_El_Haouz_Region.html
Thank you and Kind regards,
Hotel Management Team
Youssef Benchekroun2 months ago on GoogleDear Mr Benchekroun,
Thank you for taking the time to share your review with our community through your kind vote.
We are looking forward to welcoming you back to our property, the labranda Marrakech hotel.
Kind regards
Jay M3 years ago on Google
Phil Hardm3 years ago on GoogleDear Phil,
Thank you kindly for such an amazing review further to your recent stay with us.
It is such a pleasure to read that you and your family enjoyed your time at the Hotel Labranda Targa.
We are thrilled to read that you like the reception team welcome and the atmosphere of our establishment.
Feel welcome to come this summer; you will have a fantastic time at our aqua parc with our entertainment team.
We hope to have the pleasure of receiving you again in the near future.
Sincerely,
H4 years ago on GoogleDear Madam, Dear Sir,
Thank you for your great comment, we are happy that you enjoyed your stay in our resorts.
We share your message with our staff, for whom your compliments are the best reward.
Looking forward to welcoming soon for another beautiful experience.
Kind regards,
Izme Aggen4 years ago on Google
nicola Carter4 years ago on Google
Khaleed4 years ago on GoogleOtherwise it's a perfect place for families and friends.
Ra Na3 years ago on GoogleDear Ra Na,
Thank you for taking the time to share your comment, we appreciate it.
We are happy to learn that you enjoyed your stay at our hotel.
Thank you for choosing LABRANDA Targa Aqua Parc.
Kind Regards,
David Plummer5 years ago on Google
Jeff Glennon4 years ago on GoogleLast orders at 11 at night. food ok.bit monetanous at end of week.entertainment staff quite good.bit boring at night after a few days.might get better in full …
Last orders at 11 at night. food ok.bit monetanous at end of week.entertainment staff quite good.bit boring at night after a few days.might get better in full season.
Bus to marrracesh.
Billy Ahmed3 years ago on Google
Kabir Ali4 years ago on GoogleDear Mr Ali,
Many thanks for your wonderful feedbacks on Google web site and for taking time to share your experience after your stay at Labranda Targa Aqua Parc.
We are glad to read that your really enjoyed your stay with us. Your satisfaction is our best reward!
We hope to have the pleasure to welcome you very soon.
Kind regards,
Hotel Management team
Halima Rezada year ago on GoogleThank you for your feedback regarding your stay at our hotel. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.
If we can be of any further assistance please do not hesitate to get in touch.
Best regards,
Connor “Gingernacho” R4 years ago on Google
Dream Print4 years ago on GoogleDear Ms Cole,
What pleasure to read your comment and to share it to all the teams of the Hotel. Each one does his best to provide you the service that you have the right to expect from us. We all look forward to welcoming you once again.
Sincerely,
RAJA SEEMI4 months ago on GoogleDear Mr Raja,
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We are looking forward to welcoming you back to our property.
Mo Zak4 years ago on Google
Cameron Leech3 years ago on Google
Born Confused3 years ago on GoogleDear Guest,
We thank you very much for sharing your feedback about your experience at Labranda Targa Aqua Parc.
We understand this is not what you were expecting for. We could recommend you to contact our partner MeetingPoint to better understand this experience and handle it directly with the management team.
Please rest assured that we have shared your feedback with Meetingpoint, in order to get intouch with you, we would appreciate if you can send us your email contact with the reference number of your booking.
We hope to have the opportunity of welcoming you back in Labranda Targa Hotel for your next trip to Marrakech as we hope your stay with us in the hotel was pleasant.
Kind regards,
jihane.almouatamid@labranda.com
Quality Manager
Mohamed Zagdi3 years ago on Google
Shortiee 8082 years ago on GoogleDear guest,
Thank you for taking the time to tell us about your experience at our hotel.
We are sorry that your experience did not meet your expectations, please allow us to express our sincerest apologies.
If you are still on site, could you please send us your room number or contact our guest relations for more details about the situation faced.
Kind regards,
Rifhat Tariq2 years ago on GoogleDear TARIQ,
Thank you for taking the time to tell us about your experience at our hotel.
We are sorry that your experience did not meet your expectations, please allow us to express our sincerest apologies.
Regarding to the diet drinks and AC, we wonder why you didn’t report it while you were here, at least we could, first, ascertain the facts and then intervene if there was any need to.
We are always very happy to welcome our guests from all over the world, and we accept all religions.
We listen to our guests very attentively and we welcome any comment or suggestion as long as they are constructive because our job is to make sure they have a wonderful stay in our hotel.
Regards,
FATIMA KHAN2 years ago on GoogleDear DOLLY,
Thank you for taking your time to write a review of your experience with us.
Firstly i would like to apologize for the inconvenience caused during your stay. This is certainly not the standards that we strive to achieve.
I have shared your feedback with our whole team in the hotel, we will use your review to place corrective action in place to better improve the service we offer.
We listen to our guests very attentively and we welcome any comment or suggestion as long as they are constructive because our job is to make sure they have a wonderful stay in our hotel.
We hope to have the chance to welcome you in the future for a second chance.
Kind regards,
Debbie Norcross3 years ago on Google
Mike Farrell3 years ago on Google
Paul Singh3 years ago on GoogleDear Paul,
We thank you so much for taking the time to write a review on Google.com following your last visit at Labranda Targa.
Nevertheless, we were deeply sorry to read that your last experience has not been entirely in keeping with your expectations, and that you had to face a terrible experience of illeness.
Please rest assured that we follow seriously the HACCP procedure, we are assisted by the Cristal (PROVIDERS OF SAFETY AND RISK MANAGEMENT SOLUTIONS). Moreover, we have regular bacteriological analysis reports executed and provided by accredited loaboratory.
The Hygiene is very important for us to offer a safe guest experience.
We would appreciate if you could contact us directly, so as to investigate properly on your recent visit to know what went wrong and to have the chance to organize your next visit with us.
Staying at your entire disposal, I remain,
Yours sincerely,
Jihane.almouatamid@mphotels.com
Quality Manager
MPHM Morocco
Teresa3 years ago on Google
Paula Prescott3 years ago on GoogleDear Paula,
Thank you so much for taking the time to share your experience on Google.com following your stay at our resorts.
It is a real pleasure to learn that you had a fantastic experience in our hotel from the beginning to the end.
We are also truly delighted to read that you specifically enjoyed our delicious local buffet, the in - and outdoor swimming pools and our very attentive staff.
We thank you for your warm recommendation and hope to welcome you back very soon to Labranda Targa aqua Parc during your future travels to the red city.
Best regards,
Kathryn Riley3 years ago on GoogleDear Kathryn,
Thanks for taking the time to share your comments with us. I'm delighted to read you enjoyed our resorts and the services provided by our teams.
Sorry to read we didn't exceed your expectations but we hope to have the chance of welcoming you back very soon.
With best regards
El Gaaboui Aminea year ago on GoogleThank you very much for your wonderful opinion of our establishment.
We are delighted that you enjoyed your stay with us and look forward to welcoming you again soon.
Warmly,
L Williams3 years ago on GoogleDear Williams,
We thank you very much for sharing your feedback in our resorts.
We apologize for a stay that did not satisfy your expectations. Your comments contain important aspects in hotel operations that we Will work to improve.
We hope to have the opportunity of welcoming you back in our resorts for your next visit to Marrakech.
Kind regards,
Susan Kamara3 years ago on GoogleDear Susan,
Thank you for taking the time to share your feedback. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.
Many thank,
Beverly Ann Woodward5 years ago on Google
Jamie Ross2 years ago on GoogleDear ROSS,
Thank you for taking the time to share your comment, we appreciate it.
We are happy to learn that you enjoyed your stay at our hotel.
Thank you for choosing LABRANDA Targa Aqua Parc.
Kind Regards,
no days ago3 years ago on GoogleDear valuable guest,
Thank you for giving your feedback about your stay at our Hotel.
What a great pleasure to read you ! We are delighted that we could meet your expectations. You missed your escape among us ! and this is an honor ! We are praised that your experience was great and that the hotel, the staff, the rooms and the location have been able to satisfy you.
These are comments such as yours that motivate us every day to give the best of ourselves.
It is with satisfaction that we are waiting for you to welcome you back among us,
Best Regards
Jihane Al mouatamid
Quality Manager
MPHM
Michelle Morgan5 years ago on Google
Tarun Singhal2 years ago on GoogleDear SINGHAL,
Thank you for taking the time to tell us about your experience following your recent stay at our resort.
We are sorry that your experience did not meet your expectations, please allow us to express our sincerest apologies.
At our Hotel, we strive to provide a superior service experience for every customer, therefore your feedback is very important.
Be assured that the necessary measures are taken to improve the quality of the services mentioned.
We listen to our guests very attentively and we welcome any comment or suggestion as long as they are constructive because our job is to make sure they have a wonderful stay in our hotel.
Regards,
Dame Claudine Duberry3 years ago on Google
Lorraine Gannon3 years ago on GoogleDear GANNON,
Thank you for your comment.
We are happy to learn that you enjoyed your holiday in our hotel and that our staff was so helpful.
Thank you for choosing LABRANDA Targa Aqua Parc.
Kind regards,
Akiimcr4 years ago on GoogleDear Mr Alawi,
Thank you for sharing your point of view with the Google community.
We do apologize if your experience at Labranda Targa Aqua Parc did not fully met your expectations, and we will appreciate if we can learn more about your concerns in order to pass them and investigate what happened exactly with the concerned service.
Our ongoing effort for amelioration is a key element for providing excellent guest service at any time. However, we would like to mention that we have following standards for Hazard Analysis and Critical Control Points as a preventative food safety system (HACCP), we would be thankful if you could mention this issue while you were staying with us, so we could send the samples to a special authorized laboratory to examine the foods you took in the restaurant. This is very important for us as it is important for you.
Please rest assured that we all do the necessary to offer to our guests variety of fresh food prepared in well maintained hygienic area.
Please, do not hesitate to let us know of your next visit in Marrakech as it would be for us a great opportunity to change your opinion about our property.
looking forward to hearing from you
With Kind regards,
Peter Ball3 years ago on Google
Mon Paradis2 years ago on GoogleFriendly staff.
Food is okay not great choice for all inclusive.
Dear JACKSON,
Thank you very much for choosing LABRANDA Targa Aqua parc.
We are glad to hear that you had a great stay at our hotel.
It would be a great pleasure to welcome you back amongst us in a near future.
Kind regards,
My garden2 months ago on Google(Translated by Google) Thank you for this very positive review. We will be happy to welcome you again.
(Original)
Nous vous remercions pour cet avis très positif. Nous nous ferons un plaisir de vous recevoir de nouveau.
James McCarthy2 years ago on GoogleDear MCCARTHY,
Thank you for taking the time to leave your review.
We always appreciate feedback, and I am so pleased you enjoyed every aspect of your stay at Labranda Targa Aqua Parc.
I will ensure your comments are shared with colleagues across the hotel, and we all look forward to welcoming you back again very soon.
With very best wishes,
jen doherty2 years ago on GoogleDear DOHERTY,
Thank you for taking the time to post review.
We were sorry to learn that you were disappointed with your recent stay at the hotel.
We always endeavor to offer the highest level of service and it would appear that on this occasion that we failed to meet your expectations.
Your comments will of course be forwarded to the relevant management for their attention.
We do hope that despite your disappointment on this occasion, we have the opportunity of welcoming you back to the hotel at some point in the future.
Kind regards.
Kevin Hutchinson2 years ago on GoogleDear HUTCHINSON,
Thank you for taking the time to leave such a delightful review and your kind words.
We are so pleased you enjoyed your time at Labranda Targa Aqua Parc, I will ensure your kind comments are shared with my colleagues and we look forward to welcoming you back very soon!
With kindest regards,
Sammy Brown3 years ago on GoogleDear BROWN,
Thank you for your comment.
We are delighted to learn that you enjoyed your stay with us.
Thank you again for trusting us, and for choosing Labranda Targa Aqua Parc.
Kind Regards,
Paul Holding2 years ago on GoogleDear Holding,
Thank you for taking the time to share your recent experience with us on Google.
It is our greatest pleasure to read your compliments about our hotel Labranda Targa Aqua Parc.
We are so pleased that we met your expectations and that you had an amazing stay with us.
I won't miss sharing your feedback with our staff and I am certain that it will serve as an encouragement for all of us, as we strive to continuously improve the quality of our services.
We look forward to welcoming you back again soon.
Kind regards,
Peter Maddox2 years ago on GoogleDear MADDOX,
Thank you for taking the time to leave your review.
We always appreciate feedback, and I am so pleased you enjoyed every aspect of your stay at Labranda Targa Aqua Parc.
I will ensure your comments are shared with colleagues across the hotel, and we all look forward to welcoming you back again very soon.
With very best wishes,
Chakib
Public relations
Michelle Clarke3 years ago on GoogleDear Michelle,
Thank you for staying with us at Labranda Targa Aqua Parc.
We are delighted that your overall experience of the hotel is a positive one and the service provided by our team contributed to an enjoyable stay.
Thank you for your feedback in regards to the food, rest assured the message will be passed onto the relevant team.
We hope to welcome you back soon.
Kind regards,
Jodie Liversidge3 years ago on GoogleDear LIVERSIDGE,
Thank you for taking the time to tell us about your experience at our hotel.
We are sorry that your experience did not meet your expectations.
We strive to provide a superior service experience for every customer, therefore your feedback is very important. Please be awared that we are taking the appropriate measures to resolve problems that you have mentioned.
We would like to be informed about your concerns while you were here. At least, we would have the chance to ascertain the facts first and then to adopt any necessary action that could make your stay better. We all work hard to satisfy the smallest desire of our guests and we do it with great pleasure.
We hope to see you again so that we can regain your trust.
Best regards,
Dan Hamper4 years ago on GoogleDear Dan,
We very much appreciate your comments regarding your stay at our hotel.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Laura Davies3 years ago on GoogleDear DAVIES,
We would like to thank you very much for your positive feedback regarding to LABRANDA Targa Aqua Parc.
We are very happy to learn that you had a wonderful stay with us and been satisfied about all our services and facilities.
We really hope to welcome you again to make it unforgettable and exceptional .
Best regards,
Ayoub el guenaga year ago on GoogleThank you very much for you kind words towards our hotel. kind regards
Huma Talib3 years ago on Google
Gugu Khumalo5 years ago on Google
Tatyana Dimitrova2 years ago on GoogleDear DIMITROVA,
Thank you so much for your comment.
We are delighted to learn that you had an enjoyable stay with us at LABRANDA Targa Aqua Parc.
Thank you for trusting us.
We hope to see you very soon.
Best regards,
Souheil Anani4 years ago on GoogleDear Souheil,
Thank you so much for recently posting your guest experience at Labranda Targa Aqua Parc.
It goes without saying that we could not be happier that you found our resorts "Great", food "Great", entertainment "Great", and our team was most helpful !
Delighted that you thought the staff to be courteous and friendly and that the overall service was “GREAT”. Thank you for that!
We look forward to your return!
Best wishes,
Labranda Targa Aqua Parc family
Robert Geake4 years ago on Google
Rosebud Haarhoff2 years ago on GoogleDear HAARHOFF,
Thank you so much for your comment.
We are pleased to learn that you enjoyed your stay at LABRANDA Targa Aqua Parc, and that our staff was able to make sure you have a relaxing holiday.
We hope to see you very soon.
Kind Regards,
Sian4 years ago on Google
Kiran Dave2 years ago on GoogleLovely food great ambiance lovely entertaining I wish I could stay longer or go again in future
Dear DAVE,
Thank you for taking the time to share your recent experience with us on Google.
It is our greatest pleasure to read your compliments about our hotel Labranda Targa Aqua Parc.
We are so pleased that we met your expectations and that you had an amazing stay with us.
I won't miss sharing your feedback with our staff and I am certain that it will serve as an encouragement for all of us, as we strive to continuously improve the quality of our services.
We look forward to welcoming you back again soon.
Kind regards,
Elmakrini Riffia month ago on GoogleDear Mr Riffi,
Thank you for taking the time to share your review with our community through your kind vote.
We are looking forward to welcoming you back to our property, the labranda Marrakech hotel.
Kind regards
Barbara Campbell4 years ago on Google
Marilyn Kennedy4 years ago on Google
Donna3 years ago on Google
Sarah Ward3 years ago on Google
Steve Chambers5 years ago on Google
Nela Pedic4 years ago on Google
Beatriz Freitas3 years ago on Google
Kevin Obrien4 years ago on GoogleDear Mr Obrien,
I understand that your recent visit to Labranda Targa Aqua Parc was not up to your expectations. Disappointed and sad to see that you found the Hotel location is not convenient for you than you were probably expecting.
However, our guests found the location very peaceful and calm. We have in place a free hotel shuttle (inclusive, several times a day), to shopping facilities, so our valued visitors can get to know the vibrant city with its colorful souks .
We thank you for expressing your point of view regarding the beer. We will share and discuss it with the management team.
Hoping we have another occasion for us to understand better where we came short on your visits.
Sincerely,
Labranda Targa Aqua Parc team
Nicholas Owen3 years ago on GoogleDear Nicholas,
Thank you for taking the time and share your interest towards our resorts via Google.
We would appreciate if you can contact the hotel management on the email address mentioned below .
Thank you and looking forward to hearing from you.
Kind regards
jihane.almouatamid@mphotels.com
Asif A Sheikh4 years ago on GoogleDear Family Sheikh,
We sincerely wish to thank you for such a nice review and for taking the time to post it on Trip Advisor and on Google web site.
We are also honored to know that our property is your great choice in term of F&B and service selection.
Our teams aim to deliver the most attentive service. I am glad to read that you enjoyed our sense of hospitality.
We hope to have the pleasure of your return visit soon again,
With our kind regards,
General Manager Office
Piotr Hybel2 years ago on GoogleDear HYBEL,
Thank you for your kind comment.
We are pleased to learn that you enjoyed your stay at LABRANDA Targa Aqua Parc, and for pointing out the friendliness of our staff.
Thank you for trusting us.
We hope to see you very soon.
Kind regards,
ornithology dude4 years ago on Google
Snježana Martinović3 years ago on GoogleDear Snjezana,
Thank you for posting your comment regarding your recent experience at Labranda Targa. We are delighted that you appreciated the attention of our staff and so our great cocktails. We truly appreciate that you took the time to share with us your feedback and your great moments. We hope to have the chance of welcoming you again,
Kind regards,
vincent balsdon3 years ago on Google
Mary Rose Mejia2 years ago on GoogleDear Mary Rose,
Thank you for sharing your comments with us regarding your recent stay, we were delighted to welcome you to Labranda Targa Aqua Parc.
We were so pleased to hear you had such a wonderful time, and were looked after by our attentive team. We all look forward to welcoming you back on many future occasions.
With many best wishes,
Chakib
Public relations
SKINNER MEDIA3 years ago on Google
Tamim Isazadah3 years ago on GoogleDear Tamim,
What a pleasure to read a comment like yours ! First of all we would like to thank you for the time you used to share your feedback following your stay at our Hotel. We are very delighted that you appreciated the entertainment and all our different services. Reaching your satisfaction is a challenge every day. That is why we are really glad that your stay fulfilled all your expectations. We look forward to welcoming you back.
Best Regards
David Ambridge2 years ago on GoogleThe food excellent.we will be returning again.
Dear AMBRIDGE,
Thank you so much for your amazing review.
We are pleased to learn that your stay at LABRANDA Targa Club Aqua Parc was relaxing and you enjoyed your holiday.
We are more than happy to help during your stay, and we look forward to welcoming you back to our hotel.
Thank you for choosing LABRANDA Targa Club Aqua Parc.
Kind Regards,
Christine Lisle4 years ago on Google
Mohammed Abdul Kadir3 years ago on GoogleDear Mohammed,
Many thanks for taking the time to write this kind review about our resorts.
I am happy to read that you appreciated the facilities and the attentive service of our teams during your stay.
We hope to have the pleasure of welcoming you back.
Sincerely,
Big dave Mccarthy3 years ago on GoogleDear MCCARTHY,
Thank you so much for your comment.
We are sorry to learn that your experience at LABRANDA Targa Aqua Parc was not up to your expectations.
Be assured that you comment was taken into account.
We hope to see you very soon.
Best regards,
Carol Coyne3 years ago on Google
Jacques Peter3 years ago on GoogleDear Jacques,
What a pleasure to read a comment like yours ! First of all we would like to thank you for the time you used to share your feedback following your stay at the Hotel. We are very delighted that you appreciated the food and all our different services. Reaching your satisfaction is a challenge every day. That is why we are really glad that your stay fulfilled all your expectations. We look forward to welcoming you back.
Zainab Khalid4 years ago on Google
Chris Sanders4 years ago on GoogleDear Chris,
Thank you very much for this lovely review you took the time to write after your stay at our resorts.
It is always a great reward for all the team to read your kind words.
It was a pleasure for us to welcome you as our guests.
Best regards,
Ssm Pantrey5 months ago on Google
firdaus esuf5 years ago on Google
Frances Neligan2 years ago on GoogleDear NELIGAN,
Thank you so much for your comment.
We are happy to learn that you enjoyed your stay at LABRANDA Targa Aqua Parc.
We really hope to welcome you again.
Thank you for trusting us.
Best regards,
Cathy Kettle7 years ago on Google
andrew shilcock4 years ago on Google
Aymen Jarouih3 years ago on Google
A Google User2 years ago on GoogleDear guest,
We would like to thank you very much for your positive feedback regarding to your recent stay at LABRANDA Targa Aqua Parc.
We are very happy to see that you had a wonderful stay with us and been satisfied about all our services and facilities.
We really hope to welcome you again to make it unforgettable and exceptional .
Thank you for trusting us.
Best regards,
Noureddin Aggour3 years ago on GoogleThanks and see you back soon
Dear AGGOUR,
Thank you so much for your comment.
We are delighted to learn that you had an enjoyable stay with us at LABRANDA Targa Aqua Parc.
Thank you for trusting us.
We hope to see you very soon.
Best regards,
Paul Southgate2 years ago on GoogleDear SOUTHGATE,
We would like to thank you very much for your positive feedback regarding to your recent stay at LABRANDA Targa Aqua Parc.
We are very happy to see that you had a wonderful stay with us and been satisfied about all our services and facilities.
We really hope to welcome you again to make it unforgettable and exceptional .
Thank you for trusting us.
Best regards,
Mohammed Adil Benabdallah3 years ago on Google
urap singh (Jason)6 months ago on GoogleThank you for sharing your experience and giving us the full 5 star review.
I was delighted to read that you enjoyed your stay at the hotel and found the labranda experience in here great. We are very blessed to be surrounded by palm trees, beautiful Gardens and also having a wonderful team.
It is so great to read that you are recommending our hotel! Thank you sincerely
Warmly ,
Naz2 years ago on GoogleDear SHAIKH,
Thank you so much for your comment.
We are happy to learn that you enjoyed your stay at LABRANDA Targa Aqua Parc, and our staff was able to make your holiday amazing.
Thank you for trusting us.
Best regards,
M Mughal4 years ago on Google
Michelle Alcindor3 years ago on GoogleDear Michelle,
It is such a pleasure to receive your wonderful comments further to your experience at Hotel Labranda Targa Aqua Parc.
It is a real pleasure to read that you thoroughly enjoyed your second stay with us. Thank you for your loyalty!
As we make a point in striving for best quality for 4stars hotels. it is a fantastic reward for us to learn that you were thoroughly satisfied with the bespoke service provided by our attentive teams.
Please, be assured that your kind words have been shared with all the teams who were so proud to read your message.
It will be my great pleasure to welcoming you back to your Marrakech home!
Sincerely,
martyn19591 stocks (oxo)4 years ago on GoogleDear Martyn,
Thank you for choosing to stay with us and for taking the time to share your experience with us.
We were deeply disappointed to read that your recent experience has not been entirely in keeping with your expectations and that you felt the service was not up to the standards of a 4 stars Hotel.
In order to improve our services and investigation to ensure that appropriate measures are taken, we would appreciate if you can contact us by email, and discuss furthermore your experience.
Please rest assured we take our guests' comments very seriously, and that our teams strive to provide excellent service to all of them. We are sorry we weren't able to meet your expectations on this occasion.
We do hope that we will have the opportunity to welcome you back in our hotel and demonstrate the real standards of service we are better known for.
Sincerely,
jihane.almouatamid@labranda.com
E-reputation Manager
Mostafa mokar4 years ago on GoogleService not bad.
TV chanels aweful.
Internet very bad
Bee Asare (Ladybee)3 years ago on Google
ItsaMoe4 months ago on GoogleHi,
Thank you so much for taking the time to leave us a rating. We look forward to seeing you again soon.
Mr Smith2 years ago on GoogleDear Mr BiigNob,
We would like to thank you for staying with us and for your feedback.
We understand your disappointment during your recent stay at our hotel. We were obligated
to take measures as a direct result of government policy. As explained to all our guests, those
measures were dictated by the Moroccan Government because of the COVID-19 global health
emergency. The hotel has taken all the necessary measures to guarantee your well-being.
We do hope that despite your disappointment on this occasion, we will have the opportunity
of welcoming you back at our hotel in the near future.
Kind regards and stay safe!
Hotel Management
Meryem Kaibous3 years ago on GoogleFriendly staff.
Dear KAIBOUS,
Thank you very much for your valuable time sharing your experience with us.
We are very happy to hear that you had a fantastic time in our hotel LABRANDA Targa Aqua Parc.
We look forward to welcoming you.
Kind regards,
thebegleylad !!!!2 years ago on GoogleDear Thebegleylad,
Thank you so much for your lovely comment.
We are happy to learn that you enjoyed your stay at LABRANDA Targa Aqua Parc, and our staff was able to make your holiday amazing.
It would be a great pleasure to welcome you back amongst us very soon.
Best regards,
Lee Gillott3 years ago on Google
Adil B.Belbaraka3 years ago on Google
R M3 years ago on Google
taste inmorocco2 years ago on GoogleDear guest,
Thank you for taking the time to tell us about your experience at our hotel.
We are sorry that your experience did not meet your expectations, please allow us to express our sincerest apologies.
Please be assured that your comments concerning the food have been shared with the concerned managers so they can make the appropriate adjustments in the areas you mentioned.
We strive to provide a superior service experience for every customer, therefore your feedback is very important, and contains valuable information that will help us to improve the quality of the services we deliver.
We listen to our guests very attentively and we welcome any comment or suggestion as long as they are constructive because our job is to make sure they have a wonderful stay in our hotel.
We hope to have the chance to welcome you in the future for a second chance.
Kind regards,
Jonathan Cogger3 years ago on GoogleDear Jonathan,
Thank you for choosing to stay with us and taking the time to share your experience with us and with the Google community.
We are happy to find that you enjoyed the place and the people!
Looking forward to welcoming you again in the non distant future.
Kind regards,
Nabil El idrissia month ago on Google(Translated by Google) Hello Mr Elidrissi,
Thank you for taking the time to leave this review. We are delighted to see that your stay lived up to your expectations. We hope to be able to welcome you again.
(Original)
Bonjour Monsieur Elidrissi,
Nous vous remercions d'avoir pris le temps de laisser cet avis. Nous sommes ravis de constater que votre séjour était à la hauteur de vos attentes. Nous espérons pouvoir vous accueillir à nouveau.
Nina Love2 months ago on Google(Translated by Google) Dear Customer, Thank you for your review.
Looking forward to welcoming you again
Goodbye
(Original)
cher client, Merci pour votre avis
Dans le plaisir de vous recevoir de nouveau
A bientôt
Mohammed Amine Babaa month ago on Google(Translated by Google) Hello Mr Baba,
Thank you for this very positive review. We are happy to see that our efforts to satisfy you have lived up to your expectations.
(Original)
Bonjour Monsieur Baba,
Nous vous remercions pour cet avis très positif. Nous sommes heureux de constater que nos efforts pour vous satisfaire étaient à la hauteur de vos attentes.
Christine Bungay3 years ago on Google
Victor Olushola Johnson2 years ago on GoogleDear JOHNSON,
Thank you so much for your comment.
We are delighted to learn that you had an enjoyable stay with us at LABRANDA Targa Aqua Parc.
Thank you for trusting us.
We hope to see you very soon.
Best regards,
Mathias Verhoeven9 years ago on GoogleRooms were OK and shuttle to Marrakech was a plus.
Haji Conteh3 years ago on Google
Rizwan Shabir3 years ago on Google
Mg Mark5 years ago on Google
Russell Osborne4 years ago on Google
Prakash Dalwani3 years ago on GoogleDear Prakash,
I would like to express how thankful we are for the time you kindly allocated to sharing the experience you lived with us. Your feedback is essential for us, as it represents a reward as well as a source of motivation for each member of the Hotel's team.
We sincerely look forward to welcoming you once more time in Marrakech.
Sincerely,
Edward Muzo Chamunokara3 years ago on Google
Caroline Lyall3 years ago on GoogleSAVE YOUR MONEY
ماهرالحق5 years ago on Google
Mostafa Faouzi2 months ago on Google(Translated by Google) Dear Customer, Thank you for your review.
Looking forward to welcoming you again
Goodbye
(Original)
cher client, Merci pour votre avis
Dans le plaisir de vous recevoir de nouveau
A bientôt
Floyd Webley3 years ago on GoogleDear Floyd,
We would like to thank you very much for sharing your feedback after your stay in our resorts.
Thank you very much for such a nice feedback!
We hope you will embrace the sun of Marrakech at our resorts next time you visit the red city.
Happy new year and best wishes!
Warm regards,
Robert Lewis2 years ago on GoogleDear LEWIS,
Thank you so much for your comment.
We are happy to learn that you enjoyed your stay at LABRANDA Targa Aqua Parc, and our staff was able to make your holiday amazing.
We really hope to welcome you again to make it unforgettable and exceptional .
Thank you for trusting us.
Best regards,
christopher dillon2 years ago on GoogleDear DILLON,
Thank you so much for your lovely comment.
We are happy to learn that you enjoyed your stay at LABRANDA Targa Aqua Parc.
It would be a great pleasure to welcome you back amongst us very soon.
Best regards,
Chakib
Public relations
Jam4 years ago on Google
Fahad Gadiwala2 years ago on GoogleDear GADIWALA,
Thank you very much for choosing LABRANDA Targa Aqua parc.
We are glad to hear that you had a great stay at our hotel.
It would be a great pleasure to welcome you back amongst us in a near future.
Kind regards,
Graham Russell3 years ago on GoogleDear Graham,
We thank you very much for sharing your experience in our resorts.
Thank you very much for your feedback!
We are looking forward to welcoming you back in Labranda Targa Aqua Parc.
Kind regards,
Jason Lowea year ago on GoogleThank you for your great feedback, we will be more than happy to welcome you back soon
Kind regards
Sandra Allen3 years ago on GoogleDear ALLEN,
Thank you very much for your comment following your recent stay with us at LABRANDA Targa Aqua Parc.
It was a pleasure to read how positive your stay was and how our team made all the efforts to ensure your stay to be the most comfortable one.
We look forward to welcoming you back.
Thank you for trusting us.
Best Regards,
Fatima Ezzahra NIDOUISSADENa month ago on Google(Translated by Google) Hello Mrs Nidouissaden,
Thank you for this very positive review. We are happy to see that our efforts to satisfy you have lived up to your expectations.
(Original)
Bonjour Madame Nidouissaden,
Nous vous remercions pour cet avis très positif. Nous sommes heureux de constater que nos efforts pour vous satisfaire étaient à la hauteur de vos attentes.
Martin Corker5 years ago on Google
giorgi japaridze2 years ago on GoogleDear JAPARIDZE,
Thank you very much for choosing LABRANDA Targa Aqua parc.
We are glad to hear that you had a great stay at our hotel.
It would be a great pleasure to welcome you back amongst us in a near future.
Kind regards,
david hanlon775 years ago on Google
Nouhaila Biazi4 years ago on GoogleDear Ms Biazi,
Thank you very much for taking the time to share your wonderful review about your stay at Labranda Targa Aqua Parc.
It is such a pleasure to know how you enjoyed your visit.
We all look forward to welcoming you once again.
Kind regards
Hotel Management Team
Gregor Gisler3 years ago on GoogleDear Gregor,
We would like to thank you very much for sharing your feedback after your stay in our resorts.
Thank you very much for such a nice feedback!
We are looking forward to welcoming you back in one of our hotels Labranda in Marrakech to share another memorable moments with our team!
Kind regards,
Geeta Upadhyay5 years ago on Google
Ken Parkin2 years ago on GoogleDear PARKIN,
Thank you very much for your comment following your recent stay with us at LABRANDA Targa Aqua Parc.
It was a pleasure to read how positive your stay was and how our team made all the efforts to ensure your stay to be the most comfortable one.
We look forward to welcoming you back.
Thank you for trusting us.
Best Regards,
Mounir Elidrissi3 years ago on Google
Kam Lally3 years ago on GoogleDear LALLY,
Thank you for your kind comment.
We are pleased to learn that you enjoyed your stay at LABRANDA Targa Aqua Parc.
Thank you for trusting us.
We hope to see you very soon.
Kind regards,
Sousou Iwi3 years ago on GoogleDear Sousou,
Thank you so much for your comment.
We are pleased to learn that you enjoyed your stay at LABRANDA Targa Club Aqua Parc.
Thank you for trusting us.
Kind regards,
Andreas Lambeck2 years ago on GoogleDear LAMBECK,
We would like to thank you very much for your positive feedback regarding to Labranda Targa Aqua Parc.
We are very happy to see that you had a wonderful stay with us and been satisfied about all our services and facilities. We really hope to welcome you again to make it unforgettable and exceptional .
While waiting for your next visit, we do remain at your disposal for any further information.
Best regards,
Public relations
Uber Delivery2 years ago on Google
Jo Byczek5 years ago on Google
greg dunson4 years ago on Google
Ai Lem5 years ago on Google
Raksha Rhodes4 years ago on Google
have a lovely day2 years ago on GoogleDear guest,
We would like to thank you for sharing your feedback regarding your recent stay at Labranda Rose Aqua Parc.
We are so pleased to read you enjoyed your experience and the hygiene of our hotel.
We were more than happy to welcome you, and we are all looking forward to the pleasure of welcoming you again in the future.
Yours sincerely,
Jacqui Shakespeare3 years ago on GoogleDear Jacqui,
Thank you so much for taking the time to share your experience at Labranda Targa Aqua Parc.
We are truly delighted to read how much you enjoyed your time with us. We are very touched as well by your kind words regarding our quality of service.
We sincerely thank you for your recommendation and we look forward to the pleasure of welcoming you back during your future travels to the red city.
Best regards,
ouiam aitdahmana year ago on GoogleThank you for your great comment. Hope to welcome back soon
Best regards
RASHEDUL CHOWDHURY3 years ago on Google
John Stanmore5 years ago on Google
Hafsa Hachchadia year ago on Google(Translated by Google) Dear Hafsa,
Thank you very much for your 5-star review of our establishment.
We are delighted that you enjoyed your stay with us and look forward to welcoming you again soon.
Warmly,
(Original)
Chère Hafsa,
Merci infiniment pour votre avis 5étoiles concernant notre établissement.
Nous sommes ravis que vous ayez apprécié votre séjour chez nous et nous avons hâte de vous accueillir de nouveau prochainement.
Chaleureusement,
must spacea year ago on Google(Translated by Google) Dear Madam, Dear Sir,
We are delighted to learn that your stay at Labranda Targa went perfectly and we thank you very much for this positive and encouraging comment. Your message has been sent to the whole team who hope to welcome you again soon for a new memorable experience.
Thank you.
(Original)
Chère Madame, Cher Monsieur,
Nous apprenons avec enchantement que votre séjour à Labranda Targa s’est parfaitement déroulé et nous vous remercions vivement pour ce commentaire positif et encourageant. Votre message a bien été transmis à toute l'équipe qui espère vous recevoir à nouveau prochainement pour une nouvelle expérience mémorable.
Merci.
Donia Joseph4 years ago on GoogleDear Donia,
Thank you for your kind comments regarding your stay at Labranda Targa Aqua Parc
All my team and I are really glad you enjoyed your stay and we all hope we will welcome you soon again in Marrakech !
Kind regards,
Jacques Peter
General Manager
Ian3 years ago on GoogleDear guest,
Thank you for taking the time to tell us about your experience at our hotel.
We are sorry that your experience did not meet your expectations, please allow us to express our sincerest apologies.
At our Hotel, we strive to provide a superior service experience for every customer, therefore your feedback is very important.
Be assured that the necessary measures are taken to improve the quality of the services mentioned.
Kind regards,
Samina sophiah2 years ago on GoogleDear SOPHIAH,
We would like to thank you very much for your positive feedback regarding to your recent stay at LABRANDA Targa Aqua Parc.
We are very happy to see that you had a wonderful stay with us and been satisfied about all our services and facilities.
We really hope to welcome you again to make it unforgettable and exceptional .
Thank you for trusting us.
Best regards,
richard amero5 years ago on Google
Mark Houlker3 years ago on Google
Imad Faiza month ago on Google(Translated by Google) Hello Mr Faiz,
Thank you for this very positive review. We are happy to see that our efforts to satisfy you have lived up to your expectations.
(Original)
Bonjour Monsieur Faiz,
Nous vous remercions pour cet avis très positif. Nous sommes heureux de constater que nos efforts pour vous satisfaire étaient à la hauteur de vos attentes.
Andrius Buda4 years ago on Google
Azher Sheikh3 years ago on GoogleDear Azher,
We are very honored about the kind words you share with the Google community.
We are absolutely delighted that you enjoyed our 4* inclusive hotel.
Every member of the staff is trying to create a personal experience for our guests and it is truly rewarding to read that you felt that, and had a such great time with us in Marrakech.
We are looking forward to welcoming you back in a near future for another Moroccan getaway.
With Kind Regards,
MrBaz J4 years ago on Google
S Ince3 years ago on Google
maggie khoo2 years ago on GoogleDear Maggie,
Thank you so much for your comment.
We are delighted to learn that you had an enjoyable stay with us at LABRANDA Targa Aqua Parc.
Thank you for trusting us.
We hope to see you very soon.
Best regards,
Chakib
Public Relations
yassirr4 years ago on GoogleDear Yassir,
Many thanks for your wonderful feedbacks on Google website and for taking time to share your experience after your stay at Labranda Targa Aqua Parc.
We are glad to read that your really enjoyed your stay with us. Your satisfaction is our best reward!
We hope to have the pleasure to welcome you very soon.
Kind regards,
Hotel Management team
Tracey Graham3 years ago on GoogleDear Tracey,
It is with great pleasure that we have read your comment and we are delighted to hear that you had a great time with us.
We are delighted that our hotel facilities have particularly pleased you. Similarly, we are also very happy and proud to know how sensitive you have been to the food prepared and proposed by the kitchen team.
Please note that we will not fail to share your opinion with all of our staff and especially with our Chef who will be delighted to know that the buffet was up to - even beyond your expectations.
We hope to have the pleasure of welcoming you back to your home and giving you a new great experience.
Best regards.
iamsumware iamsumware3 years ago on GoogleDear Iam,
Thank you for sharing your very positive experience at the Hotel Labranda Targa. I will share your comments with our team. I am sure that your appreciation will serve as an encouragement to all of us as we strive to continuously improve the quality of our services. For the whole team and me, it’s a real pleasure to have feedback such like yours.
I do hope we will have the pleasure of welcoming you back in our establishment in a future stay in Marrakech.
With warmest regards,
leila shuga2 years ago on Google
chems agro8 months ago on Google(Translated by Google) We thank you for your recommendation. We are delighted that you had a pleasant time at Labranda.
See you soon for a new break in Marrakech
Cordially
(Original)
Nous vous remercions pour votre recommandation. Nous sommes ravis que vous ayez passé un agréable moment à Labranda.
A très bientôt pour une nouvelle pause à Marrakech
Cordialement
Roger Kasper2 years ago on GoogleDear KASPER,
Thank you so much for your lovely comment.
We are happy to learn that you enjoyed your stay at LABRANDA Targa Aqua Parc, and our staff was able to make your holiday amazing.
It would be a great pleasure to welcome you back amongst us very soon.
Best regards,
Usmaan Ahmed5 years ago on Google
Mohamed Aba4 years ago on GoogleDear Mohamed,
Thank you for sharing your comments! Amina and the team are very thankful for your kind words.
Awaiting for another visit to us,
Regards,
Amanda Carrington3 years ago on GoogleDear Amanda,
Thanks for taking the time to share your review and rating with us.
I'm pleased you enjoyed our resorts and service from the team and hope we may welcome you back again in the future.
With best regards
Hassan Ait Saad3 years ago on Google
david crisp2 years ago on GoogleDear CRISP,
Thank you for taking the time to share your comment, we appreciate it.
We are happy to learn that you enjoyed your stay at our hotel.
Thank you for choosing LABRANDA Targa Aqua Parc.
Kind Regards,
Zahida Parveen4 years ago on Google
Younes CHEMCHAMa year ago on Google(Translated by Google) Thank you very much for taking the time to share your thoughts on our establishment.
We are delighted that you enjoy its atmosphere, as well as the professionalism of our staff.
Warmly,
(Original)
Merci infiniment d'avoir pris le temps de partager votre avis concernant notre établissement.
Nous sommes ravis que vous appréciez son ambiance, ainsi que le professionnalisme de notre personnel.
Chaleureusement,
Location overview
In the residential Targa neighborhood, this informal, all-inclusive hotel is 8 km from the Majorelle Garden and 10 km from Jemaa El Fna, a bustling square in the city center.Hotel location score
About this hotel
In the residential Targa neighborhood, this informal, all-inclusive hotel is 8 km from the Majorelle Garden and 10 km from Jemaa El Fna, a bustling square in the city center. …
Streamlined rooms and suites provide flat-screen TVs, sofas and balconies; some have private gardens or terraces.
Amenities include an airy restaurant with a terrace, and a slick bar offering regular live entertainment. There's also an outdoor pool, a poolside bar, and a kids' pool with water slides. Other amenities consist of fitness classes, and tennis and sand volleyball courts. A shuttle to the city center is available.
Health & safety
Enhanced cleaning
- Commercial-grade disinfectant used to clean the property
- Enhanced cleaning of common areas
Amenities
Popular amenities
- Pool
- Spa
- All inclusive available
- Wi-Fifree
Internet
- Wi-Fifree
Policies & payments
- All inclusive available
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Checks
Children
- Kid-friendly
Pools
- Outdoor pool
- Hot tub
Wellness
- Fitness center
- Sauna
- Spa
Rooms
- Air conditioning
Food & drink
- Restaurant
- Bar
- Breakfast
Activities
- Tennis
- Game room
Services
- Front desk24 hour
- Currency exchange
- Full-service laundry
- Elevator
- Gift shop
Parking & transportation
- Parkingfree
- Transfer
Accessibility
- Accessible
Pets
- No pets